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Client Testimonials
Rugs looked great. Staff was great too!
Our service person was prompt, courteous and very knowledgable.
I like to customer service that I receive from Zerorez. My carpets looks like new every time they clean it.
I was pleased you came out a second time to make sure I was happy.
Carpet looks and feels good. The technician was courteous and on time.
Very friendly staff!! Did a great job!
The technician was polite, friendly and got to work right away. He did a fabulous job! Our carpet is about 12 years old, and it looks brand new. We were very impresses with the results, even had him do the stairs. We've already recommended Zerorez to our neighbors!
The very quick and professional return to take care of a stubborn spot.
Product worked very well, and the tech was very friendly and helpful!
The service tech took the time to talk with me about the difference in the types of carpet that we have and how they wear and clean. He was very informative.
The products used are of high quality. We have used Zerorez twice and both times they have gone way above and beyond any carpet company we have worked with in the past. The services provided are top-notch. The way they are professionally dressed, the reassurance provided and most importantly the "above and beyond" attitude is a quality all companies should implement. Both your products and services are amazing. Keep-up the great work!
Steve and Theresa
You responded right away to my concerns
And very quick to rectify the problem.
I am still amazed at how wonderful my carpet looks!! The pet stains are completely gone and the carpet looks new again! I was also very impressed with our technicians Seth and Aidan. Seth was so professional and took extra time to explain the benefits of different treatments for our pet stains. We have been self employed for almost 20 years so good customer service is very important to me and your company surpassed my expectations!
Thank you
Name removed
My carpets got CLEAN and the team that came to my hosue was neat, courteous and friendly.
The customer service was excellent
I liked the way my carpet looks and feels after being cleaned. I like that you don't use any soap. Toby was the technician, he was very knowledgeably about the product and service. He was also very patient with me because I am renting and I was having to consult my landlord about the pricing. I will highly recommend zerorez.
No soap residue
Technicians were polite, respectful of my home, respectful of me, and thorough
in cleaning the spots on my carpet.
It seems to work well. We'll see if the stains come back
I like that your products are safe for my pets and that you are always on time
No residue on carpet after cleaning.
The yoing man was friendly and efficient and did a great job.
Fast, fairly dry at end with minimal dry time necessary
No Chemicals
Mike, the quality control guy, was great in addressing our needs. He worked diligently and professionally. Thanks!
Worked on a Saturday evening to be here after we closed. Stayed until we were satisfied. Good job!
IT IS VERY CLEAN AND NO RESIDUE LEFT BEHIND
No chemicals, no perfume small
From the beginning when Jenny answers the phone, answers all my questions in a pleasant and intelligent manner - to the end when Rolando or Toby leave my carpets spotless and my home odor free. It is a pleasure to do business with Jenny, Rolando and Toby and I will definitely recommend Zerorez to everyone.
The technicians were friendly and responsive and were careful to cover all areas, giving special attention to the problem spots we pointed out. Great job! Our older carpet looks new again.
service, cost, cleaning ability