What our clients think of us!

The carpet cleaning is thorough, prompt and effective, the carpet is left with a minimum of water, which dries quickly. The tile cleaning is also very good, and the technicians were very conscientious about getting both the carpeting and tile as clean as they possibly could.

I also got a quote for duct and coil cleaning, with antimicrobial treatment - I thought the quote was a little bit high (even with significant discounts), however, I trusted Zerorez to have the proper equipment and to do a good, professional job, so I accepted it, and I believe they did a great job. My air quality is markedly better since the service, and it feels like my AC units have been cooling much more effectively since the cleaning. I was pleased with the careful and complete service, and I'm ok with paying a market price for good, reliable service. I also appreciate that the technicians focus on the work, and not the hard upsell.

Booking the appointment was super easy, got a confirmation text and email, the tech was right on time and very nice and professional. And of course, my carpet looks great!

quality of workmanship

Zerorez customer service representative called and let me know that the service man was ahead of schedule and was available if we were. When he arrived, he was very professional. He went over the services that we requested and made suggestions that we needed. He was very efficient and our carpets were left looking brand new. We will definitely use Zerorez again! They deliver on what they promise.

All way well cleaned and Justin was very professional. Very statisfied.

Justin represented Zerorez well.

Great service, really fine result.

Find out how to clean my floors without my front door being open for over 3 hours.

Have all your services gone over upfront instead of brought up by the cleaner. I also have not received my 4 tickets yet.

Our carpets were cleaned well in a timely manner by a courteous and trained technician.

Carpet smell fresh and clean !

we were very pleased with daltons service. hihly recomend him!

They came early, were very efficient, did not take up a lot of time because they knew I had errands to run. Got an appointment right away. Not much of a wait, called ahead to let me know they were coming. Friendly and professional. Would use their service again. All the tools they used to clean were modern and up-to-date, actually showed me how the cleaning process worked. Told me of the other services offered.

Smells great after its done. No chemical smell at all.

I like that the chemicals used are supposedly safe for people, pets and environment.

Got my rugs clean affordable.

Cleaning of area rugs at $5/sf only make sense for very expensive Turkish rugs for example.

Cleaning concept, very good. Technician very nice and helpful young man. Felt training received was light. Needs improvement.

Call center polite but lacking on sensitivity when speaking with customers. Each contact (and there were about 4) felt they didn't care if I used the service or not. Made it clear arrival delay was my problem. Too long on hold before representative answered (reinforced the customer is not important). Pricing was confusing and felt I was not getting the best offer.

Franchisor does not appear to have control of the business.

Prompt arrival, great service, carpets feel really clean!

I love the online scheduling, plenty of availability, and the specials. My carpet looks and feels great too! No chemical smell, no "crunchy" feel.

No complaints! My only recommendation would be to confirm your appointments closer to the 30 minute time frame prior to an appointment vs just a few minutes prior. Thank you!

I took a week to think about my Zerorez experience before leaving a review. I want to start off by saying the cleaner was knowledgeable, and confident in the zerorez product. The reason my score is low is because the product did not work. I hired professionals to get rid of some deep coffee stains. The cleaner told me that the normal clean may not get rid of the stain long term as it may come back some time after cleaning if the stain is deep into the padding. He told me to be sure I will need to buy the deep clean option for $50 to get it out. I agreed and after everything was done the stain is still there. At that point he told me that no cleaner can guarantee to get a stain out. This is where the knowledge of my cleaner works against him. If he would have told me that this may not come out then I would have elected to not spend the extra 50. He was not forthcoming upfront with the risk. The basic service was not bad. I was happy with all other areas of the house where I did not have stains, but i wasted $50 on a service that did not work. It would be one thing if the cleaner told me that this is my best option, but there are no guarantees. But he was confident that this will get the stain out. If I would’ve paid for the basic package and had this result I would give a couple points higher, but I feel misled. I understand that there are no guarantees, but I do feel misled. The impression I got was Zerorez employees - salesman first then cleaners. If the stain came out then my review would’ve been good, but since I was misled I cannot recommend to my friends.

All-natural, Green Cleaning

Torrance did a wonderful job, was very professional, and friendly.

Excellent work done
Employees were awesome

The representatives were very kind and respectful. They also didn’t mind when I added on an additional service.

Very thorough

Speed and good price

Darwin was very professional and did an excellent job

The technician did a very good job

Love y’all! Great technicians both times we used your services. Will be scheduling another service this week! Keep doing what y’all are doing!

The employee was very professional and thorough. Very good customer service.

Very happy with the technicians and the results.