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based on 84637 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Honest and friendly
Our technician was professional, personable and did a great job!
Product is perfect for our troublesome old carpets. Service pros are on time courteous and respectful of your things. They went above and beyond. This was out 4th time to use fir carpet, tile and upholstery.
Recommend highly!
Lynn in Rowlett
The technician was polite, explained the process very well, and was very through. I’ll use them again.
the only thing i didn't like was how wet the carpet was, and stayed, for the rest of the day
It is only water so I do not end up with a sticky residue that attracts dirt. My technician Dylan did an excellent job! I am always able to schedule an appointment in a timely fashion.
Customer service and quality of work.
Great service! Got stains out!
Technician was prompt, courteous, knowledgeable and friendly! Did a great job and very thorough. We always use Zerorez for all our professional cleaning needs, highly recommend!
Excellent results,
Trevor was awesome - extremely professional !
Extremely polite workers. I also like the residue free product.
Technician: Triston S was not only very knowledgeable but also very thorough in completing our clothes dryer vent cleaning . Our original suspicion was that our dryer needed to be replaced . However, after his work was completed , our clothes dryer returned to normal operation. I would definitely recommend him to others as well as this company .You would be well served if you hire more technicians like him .
Professional and knowledgeable representative who cleaned our carpets. He was able to recommend a choice of treatments that suited our situation. The carpet looks great!
No chemicals, and always smells wonderful when they leave. Extremely professional
The guys who showed did a great job from beginning to end. The only other comment I would make is that they left my bathroom floor, tile, a real mess.
The technician Ricardo G. who cleaned the air ducts of my house was friendly and very professional. Excellent job! Now my family and I are breathing fresh air! Highly recommended.
Carpet looks like new! Very pleased!!!
Steam cleaning
I feel confident that you will do a good job! Your guarantee says that you stand behind the job.
Dillian worked so hard to see that my white carpet was clean. Thank you, Zerorez!
Great guy. Very proficient. Went over everything with me in afterwards.
I could still see spots on the carpet and corner of the staircase are still dirty
Technician was very friendly and thorough. He explained the process very well.
Great job cleaning our music store carpet! Will definitely use your services again in the future. Thank you!
Great service!! Will definitely use them again
Leaves the carpet feeling clean with no sticky soap residue
On carpet stains or heavy traffic areas, other than pet stains, I assumed the tech would spoit clean and then do a general clean. In a couple of areas it doesn't appear I've had carpet cleaned at all.
All natural product, quick drying time, kind and courteous technician.
Too busy now.........maybe later
Nothing really. It is fine, a lot of the pet stains are still there, but they had been there awhile so probably won't go away. Thanks for your time.