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based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a great job!
Late arrival excellent technician end result not as expected
Great!!
After three experiences the technicians have always been friendly, on time, explained everything they were doing and the carpets were cleaned beautifully, Dried quickly and were left smelling fresh and clean.
very nice young man. Quick, good, efficient.
Good worker.
Quick scheduling, effective, took a reasonable amount of time, pleasant serviceman, good results.
Your service providers are always polite and try to get my carpets as clean as possible.
I paid a very high price for the pet clean. Nothing close to 3 rooms $99. And when he left with his little black light it looked the same as when he started.
I feel ripped off. $900 way to much for whAt I received
Everything!
Ken was a very polite and respectful worker. He was thorough and explained things well.
The technician was very friendly, prompt and fast. The clean was excellent
Staff was friendly and knowledgeable, explained the whole process to me and what I was paying for.
Zerorez is my go-to carpet cleaning company ! They do fantastic job !! highly recommend them to all my friends.
Service was excellent and product appears to be very good. I just couldn't differentiate Zerorez from other quality services.
Good and clean.
Technicians were very professional, communicated well, were friendly, did an excellent job . I like that it’s steam based and doesn’t use chemicals. I have used many times over the years and always happy with service.
Good job! Just what I needed.
Next time I would like the legs of my coffee table and recliners to be put on foam blocks or plastic strips so that they do not bleed on carpet.
Provide all possible costs up front instead of moments before cleaning is to beginning. We were very surprised at the additional costs presented at the time of cleaning. It would have been better for these costs to be presented during the “free estimate” call/inquiry. The technician was very professional and thorough while cleaning.
Carpets look beautiful Anthony knew his products and was very personable
CJ did a great job--knowledgeable, courteous, efficient, polite, trustworthy.
Good work
Tech was great
The technician was excellent.Very professional,thorough and polite
The tech was very nice and professional but he worked very quickly. When I went upstairs to see the carpet, it really didn't look any better than before. The total bill was over 500.00 and I don't really see the value for the money I spent. I won't be using this service again. I was attracted to the fact that chemicals weren't used but I don't think it provided a quality clean. Very disappointed.
Randy did an incredible job!! The work was excellent. Your prices are more expensive than other companies offering similar services.
Excellent work. Will use again and recommend to friends and family.
Quick and results instantly
The technician arrived on time, walked the rooms and inspected the carpet. He showed us what he had found and provided us options on how to treat the ground in spill/dirt. The carpets were cleaned in a timely manner and look great.
The pricing was not what i expected. Just for the stairs i paid 115.