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based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was wonderful. Had a skunk smell and they even came back the next day when the smell was still there and made it right. The best!
Prompt and professional
From Service Kate to schedule and technicians but I understand your products
Your advertisement is true.
Great service guy that got carpets extremely clean.
Tech lost my check. Or so they said. Then they found my check. Only after I had stopped payment. Had to write another check.
On time, quick, and no crazy chemicals.
Workers were informative, polite, and friendly. I'm still waiting for my invoice on the duct cleaning.
The attitude of your employee was that of someone that didn't care about his work. Our house did not smell fresh at all. A story odor was left. We ended up having to spray our house with febreeze and put scents out. Very disappointed.
GREAT JOB. DALTON HIGGINS DID A GREAT JOB.
The carpet tech I had … I thing C J was very professional while friendly..
The zerorez representative was on time and polite. He was efficient and thorough. My carpets looked clean and had a pleasant smell. The next day after the carpet was dry, it wasn't crunchy feeling like I've had with other companies. It did take longer to dry than he said it would, but it was still a shorter time than I've had before.
Our service man Stephen was very friendly and he did a great job! He took the time to scan the house with a black light looking for specific damage. Unfortunately, he found cat urine all over the house and unbeknownst to us as we were moving across the country within the week. He took care of it all with special technology and now my carpets are extremely clean. No sign of odor or cat urine anywhere. We were happy to move in to our house with clean, urine free carpets.
No detergents
Nice technicians
Clean carpet
Good technicians and competent service. There were some tough areas that stayed damp a bit longer than I expected, but it looks great!
No chemicals are seems got carpet really clean.
Polite technician that did a great job.
Online
Our technician was awesome and so nice.
We own rental properties and tenants can be hard on carpets. Zerorez’s process removes dirt and stains that look impossible to clean. We’re very happy with the quality of your work and determination of your technicians to do the best job possible.
Great job cleaning
No soap or chemicals!
Great service! Very friendly and knowledgeable. Great product the carpets look brand new and smell great!
The tech arrived early, explained all that he was doing, told us about additional products without a heavy sell, was courteous and nice.
My carpet cleaner was very professional and willing to please.
Professional and friendly service person.
some stains can be removed if try.
Professional and personable technicians who take pride in their work. Quality of work is excellent. A miracle was worked on one of my carpets! I love the cleaning without chemicals. Consistent positive experiences.
Carpet feels clean after
Very thorough, great service tech