Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83929 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2019 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks like new! Very pleased!!!

Report a concern   October 9, 2019 — Rated 9 out of 10 by Thomas Grossman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steam cleaning

Report a concern   October 9, 2019 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel confident that you will do a good job! Your guarantee says that you stand behind the job.
Dillian worked so hard to see that my white carpet was clean. Thank you, Zerorez!

Report a concern   October 9, 2019 — Rated 10 out of 10 by Y.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great guy. Very proficient. Went over everything with me in afterwards.

Report a concern   October 9, 2019 — Rated 5 out of 10 by D.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I could still see spots on the carpet and corner of the staircase are still dirty

Report a concern   October 9, 2019 — Rated 10 out of 10 by Michael Gage Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and thorough. He explained the process very well.

Report a concern   October 9, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning our music store carpet! Will definitely use your services again in the future. Thank you!

Report a concern   October 9, 2019 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!! Will definitely use them again

Report a concern   October 9, 2019 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves the carpet feeling clean with no sticky soap residue

Report a concern   October 9, 2019 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

On carpet stains or heavy traffic areas, other than pet stains, I assumed the tech would spoit clean and then do a general clean. In a couple of areas it doesn't appear I've had carpet cleaned at all.

Report a concern   October 9, 2019 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural product, quick drying time, kind and courteous technician.

Report a concern   October 9, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Too busy now.........maybe later

Report a concern   October 9, 2019 — Rated 5 out of 10 by T.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Expensive

Report a concern   October 9, 2019 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets came much cleaner than I ever expected!

Report a concern   October 9, 2019 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It really works, and no smell. Carpets look and feel clean again. Thanks !

Report a concern   October 9, 2019 — Rated 10 out of 10 by S.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How much effort the technician put in to remove stubborn stains.

Report a concern   October 8, 2019 — Rated 10 out of 10 by Ryan Mainey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was thorough, pleasant and knowledgeable

Report a concern   October 8, 2019 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyler did a great job, again. Gave us the coupon price even though we did not show him the coupon. Thanks Tyler.

Report a concern   October 8, 2019 — Rated 7 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Price

Report a concern   October 8, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Ready to work. Quick and efficient.

Report a concern   October 8, 2019 — Rated 8 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

They could of done better job on tile. The majority of carpet cleaned looks really good. A couple of areas not as good. Price quoted over phone not the same as quote in person. Price much higher than we wanted to pay. Technician was very courteous and on time. We will probably use Zerorez again, but was expecting a better outcome. Guess our expectations were too high. Took carpets a lot longer to dry than we expected. All your ads say “fast drying”.

Report a concern   October 8, 2019 — Rated 6 out of 10 by D.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stains did not come out

Report a concern   October 8, 2019 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy did a great job, much better than our previous tech

Report a concern   October 8, 2019 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   October 8, 2019 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was prompt and personable. I love the results of our carpet cleaning!

Report a concern   October 8, 2019 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, friendly cleaners, professional cleaning

Report a concern   October 8, 2019 — Rated 10 out of 10 by Kenneth Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that clean my carpet was very professional you did an amazing job my carpet had a lot of stains and he cleaned it beyond my expectations

Report a concern   October 8, 2019 — Rated 10 out of 10 by H.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very pleased with the person in charge of our home, he did an extraordinary job, he was very professional, by far the best. Our carpet looks amazing, my wife are so happy with the results, we have 5 children in our home and that means 5 set of foot prints all over the carpet, as one can imagine our carpet gets a lot of usage, however this young man did an excellent job. Thank you

Report a concern   October 8, 2019 — Rated 7 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not send a large enough crew to perform my job. I spent 8 hours of my own time moving all the furniture.. Only 2 guys to clean carpets and strip and wax 23 exam rooms, to break rooms moving all furniture. One guy cleaned 1600 sqft in the same time the other guy was caring for 8600 feet. THe guy cleaning the smaller area left early leaving only one guy. My time is worth more than theirs I am sure.

Report a concern   October 8, 2019 — Rated 7 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was expensive comparing to the amount of work and the time it took.
The carpets stayed away to about 8 hours although the air conditioner was set at 72 and all the fans ran at high speed.


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