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based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick
Efficient
the powered water
Clean and efficient
Extremely friendly and thorough!
Very nice and professional
Zerorez was able to address the issues with a couple of spots in the carpet and address the traffic pattern issues. Was able to reduce the one bad spot but not eliminate it as we waited too long to address the issue. Will definitely use Zerorez again.
JB
Our service technician was amazing! He was timely, knowledgeable and sincerely a pleasure to work with. He made my carpets look like new and his positive attitude left me with a smile!
Hi,
My representative Randy, was really professional, nice and friendly. He did an awesome job on the carpet. He explained the process very well.
Great employee!!
Thank you!
Teri
Fabian our tech was great! Friendly and professional.
Your technician, Kevin was on time, professional and did a great job
This was our first experience w/ Zeroez!, and it was awesome! The technician who cleaned our carpet was very knowledgeable, approachable, and diligent. He was so friendly, and did an amazing job on our carpet! We will DEFINITELY be using Zeroez again, and letting everyone we know! Our carpet is so fresh and clean! No chemical or heavy smell, AT ALL!
Super satisfied!!!
no residue left behind -- no need to use my water or harsh chemicals
Service is always professional and very consistent. They mean to do a good job and they do!
Great, friendly service from the time I made the appointment until they were finished cleaning my carpets. And carpets were definitely cleaned!
Great service! My wife is very happy.
Quality of work, professionalism, and friendly service
The carpet isn’t sticky and dried much faster than other companies.
Good job
No chemicals!
On time, looked at the rooms needing cleaning. Removed all stains and odors! I am very happy with the company.
CJ the tech was wonderful. He was very professional and did an excellent job - our carpets looked brand new when he was done. He showed within the scheduled time and was very respectful and non-judge mental. He was fast and efficient. I had never heard of ZeroRes before and was referred by two friends who had used them. My friends were highly satisfied with the service so I decided to use ZeroRes and loved the special 3 rooms for $99.00. I have 2 cats that occasionally throw up on my carpet. The $50.00 off pet stain removal was wonderful and all my cat stains came up. I would most definitely use ZeroRes again and will recommend them to anyone needing their carpets cleaned.
No chemicals very thorough cleaning. Have used Zerorez twice now and will use again in the future.
Thank you!
Friendly, informative, fast, quality cleaning.
Some people may not mind, but I do not appreciate a "Bait and Switch" business practice. I know the Better Business Bureau doesn't subscribe to the process and neither does the State Attorney General's office of the State of Texas...
Clean closet up to the baseboards, behind furniture where possible, cardboard under chair legs / table legs as other carpet cleaning companies do
No chemicals, friendly staff
Anthony, the technician did a great job and he was very detlaied oriented.
Customer service from the cleaner
Your most recent technician did a great job! He cleaned our carpets beautifully. He also got rid of a stain that a previous tech told us he couldn't remove. That stain was right near our front door. I am so happy to have it gone.
Clean carpet. Polite, competent service people.