Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83879 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Victoria Gardner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable, thorough and conscientious about cleaning MY carpet...as if it was his own.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Lori Blankenship Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Techs positive attitude to complete the best job possible

Report a concern   September 28, 2020 — Rated 10 out of 10 by Gabriele Presby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpets look and feel after the cleaning. I am also impressed with your technicians. Jeff Krewson was an absolute delight.

Report a concern   September 28, 2020 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EXCELLANT SERVICE

Report a concern   September 28, 2020 — Rated 10 out of 10 by Scott Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, on time, did a great job with calls before hand to let us know. THe guys that came out Dave & Ken , did a great job. O cant say enough about them and the work they did.

Report a concern   September 28, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked much better. I am very pleased with the results!

Report a concern   September 28, 2020 — Rated 10 out of 10 by Michelle Middlekauff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was on time, professional and knows his work! Very happy with the carpet and couch cleaning we had done!

Report a concern   September 28, 2020 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very good this time. Sometimes he is not.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Elaine Harrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very skeptical on the advertisement that I viewed on the internet about the special water and process that Zerorez used. Well, I was amazed! My carpets were very clean and even looked almost as if they were new. They removed pet stains and dirt and left my carpet genuinely clean for sure. I am a very pleased with the job.

My only con is that this is not inexpensive by any means and then at the end they ask you if you want to leave a tip? After paying close to 700.00 dollars; I don't think so. The gentleman that did my carpets was very nice and respectful and it was no reflection on him when I did not tip.

Report a concern   September 28, 2020 — Rated 8 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give your tech's a map or a written synopsis of what areas they are suppose to clean. If I had not been here, my employee's would not have been able to tell the tech what we had agreed upon. Dallas was very nice & thorough.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Joseph Whitlock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Even with just the topical, our carpets looked incredible. With cats, dogs, and kids, I expected little could be done. I was proven wrong! Timely, kind, and thorough, we loved our experience with Zerorez from start to finish.

Report a concern   September 28, 2020 — Rated 8 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Try harder to keep appointment times.

Report a concern   September 27, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does miracles! My carpets look new every time y’all come out!

Report a concern   September 27, 2020 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleans good

Report a concern   September 27, 2020 — Rated 10 out of 10 by Justine Easley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We live in a rent house with very old carpets. Additionally, we were delayed getting carpets cleaned this year due to social restrictions. There were some stains in places, but Travis did a really good job getting making the carpets look great. Good job, Travis!

Report a concern   September 27, 2020 — Rated 10 out of 10 by Holly Pearse Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you! Evan G was great!

Report a concern   September 27, 2020 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   September 27, 2020 — Rated 6 out of 10 by L.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are white spots in several places. I thought they would disappear when it dried but they are still there and when we vaccumed it was full of white dust. Is this going to go away or do we need to do something to get read of it ?

Report a concern   September 27, 2020 — Rated 10 out of 10 by M.C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the staff and the ceramic tile cleaner

Report a concern   September 27, 2020 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality friendly and timely service

Report a concern   September 26, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic ingredients; no after smell or film left on my carpet afterwards. Professionalism of technicians.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Kelly Arteaga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

👍🏽

Report a concern   September 26, 2020 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was Amazing! He was polite, thorough and didn’t waste any time.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Kelly Giron Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin did a great job! He was on time and I had received a text prior to saying he was 15 minutes away. He showed me a test area, then put a fan on the living room carpet as he cleaned the other rooms. Will definitely use again!

Report a concern   September 26, 2020 — Rated 9 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks a much better. It does take it a lot longer to dry than I was told.

Report a concern   September 26, 2020 — Rated 10 out of 10 by E.B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, clean carpet, feel comfortable with technicians , dries fast and environmentall

Report a concern   September 26, 2020 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean.. Technician always efficient and pleasant.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Morgan Sharrock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was relatively fast and no inconvenience to me.

Report a concern   September 25, 2020 — Rated 10 out of 10 by Patrice Dotson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves no chemicals on the carpet.

Report a concern   September 25, 2020 — Rated 4 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You all charged me $60 extra dollars for pet treatment. And that was for a gallon of the treatment. No way did you use a gallon. Then, the cleaning left my carpets soaking wet. Took over 7 hours to dry and that was with fans blowing on high and an extra box fan. Guys were really nice guys that came so I don’t think their fault, just not good equipment or process.


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