Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83845 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service

Report a concern   February 11, 2022 — Rated 10 out of 10 by Noelle Merrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very efficient, reliable and did an awesome job. I was called when the technician was on his way and the technician called when he made it. He explained the process before he started and took care of everything. We were also told hoe long it would take to dry.

Report a concern   February 11, 2022 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician worked hard

Report a concern   February 11, 2022 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was a great technician, explained everything. Did an excellent job and was efficient with his time.

Report a concern   February 11, 2022 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtious, effecient service. Thanks

Report a concern   February 11, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product was great. It cleaned well and left no soapy residue. My technician, Alberto, was courteous, careful, explained everything well, and did a great job. This was my first time to use Zerorez. I will definitely use Zerorez again, and request Alberto.

Report a concern   February 11, 2022 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non-toxic and leaves no residue.

Report a concern   February 11, 2022 — Rated 9 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied with all except the price!

Report a concern   February 10, 2022 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was exceptional! Organized, efficient, knowledgeable

Report a concern   February 10, 2022 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that cleaned my carpets provided excellent service and was extremely professional. I would recommend him to anyone that needs their carpets cleaned.

Report a concern   February 10, 2022 — Rated 10 out of 10 by Dennis Singletary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gentlemen was very good. Carpets smell like new thank you an highly recommended yalls service

Report a concern   February 10, 2022 — Rated 4 out of 10 by L.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There was an area on our stairs that did not get cleaned at all. It is not pet stain related. The spot was apparent as soon as the carpet had dried

Report a concern   February 10, 2022 — Rated 10 out of 10 by Laralyn Stillwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly service

Report a concern   February 10, 2022 — Rated 3 out of 10 by M.C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It’s not the cleaning I expected, after the carpets dried we noticed a lot of stains that were still very visible within the carpet even after paying the extra price for stain remover. All three rooms were done in a little over an hour I’m just unsure of the thoroughness and if they are actually clean now.

Report a concern   February 10, 2022 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was on time, knowledgeable and professional. He got the job done quickly and did a walk-through with me afterwards. Everything smelled really nice and looked great! I will DEFINITELY use ZeroRez again.

Report a concern   February 9, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Agent was great and personable!

Report a concern   February 9, 2022 — Rated 10 out of 10 by Jo Byrd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work. Both our ducts and carpets look so much better and the price is very reasonable. We will be calling Zerorez next time b/c their work is far superior to the other companies we have used.

Report a concern   February 9, 2022 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was timely and efficient.

Report a concern   February 9, 2022 — Rated 10 out of 10 by Christy Rangel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez and have been using this company for at least 10 years!! Everyone is so professional and well trained!! They do not oversell anything and just want the best for the customer. On top of all that, the product is exceptional!! It cleans so well and does not leave a residue. So use Zerorez and enjoy the freshest, clean carpets around!!

Report a concern   February 9, 2022 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You had a reasonable price compared to competitors, you called ahead, arrived on time, communicated with me just enough while I was working, and did a great job cleaning.

Report a concern   February 9, 2022 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional

Report a concern   February 9, 2022 — Rated 5 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel a lot of "rez". Carpet is super crunchy.

Report a concern   February 9, 2022 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was our second time using Zerorez for our annual carpet cleaning. Both times the technicians were very friendly, efficient, and did a great job.

Report a concern   February 9, 2022 — Rated 10 out of 10 by Nancy Shannon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was an easy process, from our quote to the finished product. The tech was on time, communicated well, polite and efficient. I appreciated that he did exactly what I asked for with no high pressured "upsell". I would definitely use them again when needed!

Report a concern   February 9, 2022 — Rated 10 out of 10 by Mary Reichenbach Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, good service, friendly cleaners!

Report a concern   February 9, 2022 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service

Report a concern   February 9, 2022 — Rated 10 out of 10 by Doris Joiner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied. Would gladly recommend to friends and family.

Report a concern   February 9, 2022 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my second time using Zerorez. Completely pleased with service!

Report a concern   February 8, 2022 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The results, the explanation of effectiveness beforehand, and the speed of the work are all appreciated

Report a concern   February 8, 2022 — Rated 6 out of 10 by G.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had a chair mat on the carpet where I can clearly see the "clean and dirty" spot. I think could have done a little more effort to clean this spot.


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