What our clients think of us!

The service was outstanding! Evan was very thorough and made my clients new home move in that much more perfect. I received nothing but gratitude and praise on his professionalism.

They were able to get me on the schedule even at the last minute. Another reason I continue to use and recommend Zerorez.

Tech was professional and friendly. Service was wonderful and I will definitely be using Zerores again.

Punctual; got job done; courteous; businesslike; no harsh chemical odor; fairly quiet

You were unable to get my 2 chairs clean after two attempts. So I would not recommend your company for upholstery cleaning.

Prompt and effective service.

Amy was incredibly kind and helpful when we called late on 1/14/22 with concerns about accidental spillage on new carpeting. She went above and beyond in setting up an appointment for us for next day.

Edwin came at midday and worked on stain removal in 2 rooms. He was obliging, answered questions, and explained what results we might expect. He did a very good job.

Thanks to both employees who are a credit to your company.

My tech did a great job & my floors look great! I have already told 3 friends about it & Zerorez.

Very professional and very patient thank you so much

I absolutely love that there isn’t a STRONG chemical smell and it is safe for pets. It didn’t take terribly wrong. Jeremy our technician was super efficient and so cool. Would highly recommend!!!

Wasn’t impressed with the tech. We have had much friendlier ones in the past. She also didn’t wear booties on her shoes.

Very informative tech named JP (Jesse) and he did an amazing job cleaning our bedroom carpet and sectional!

Nice young man doing my carpets, very personable, friendly and knowledgeable

Service and price

The product that are used works!

The technicians do an outstanding job! They are very polite and explain everything very well. My husband and I were very pleased with the results.

The upselling of more expensive services was annoying.

Timely service. Up front knowledge of pricing and no “surprise” extra costs. Respectful staff.

The staff are so amazing, courteous, very thorough and efficient. Zerorez has done an amazing job each and every time they’ve come out.

Results

Carpet cleaner forgot 5 pieces of equipment at our house. We called to report and zerorez gave us an 8 hour window on Saturday to pick the equipment up. We were not planning to be home so we told zerorez we would leave the equipment on our front porch—it is11:06 pm and the equipment is still there. We plan to throw it away on trash day if zerorez has not picked it up by then.

Great job on our tile and grout. Technician was very nice and detail oriented.

Convenient

Tech was in my bathroom a long time and used a lovely linen guest towel to dry hands. Also did not clean corners of chair cushion.

Apparently the hose was hot and stained our carpet on the stairs. I emailed Zerorez and they sent the tech back out but he could not remove the stain. He said Zerorez would contact us on what the next step would be. They never did.

The technicians. He truly cared about his work.

Carmen did a great job, this was the best our grout has looked after having several different other companies clean it.

They are prompt, worked hard to get the stains out, and very professional. Our carpets look great. No residue.

Back your product and willingness to get it right

Keith did a great job and my carpets look fantastic.

My carpets get super clean. They smell fresh and dry quickly. The technician was personable and professional. He did sn excellent job!

You did hear from me on several occasions. I even asked to speak to a supervisor and was told that they were not there. I never heard from one. The main problem I had with your company was communication from you. You changed my appointments on more than one occasion. The last schedule was changed for a different time on the same day with no notification except by email. I was ready for my 8-10 a.m. appointment with furniture moved, etc. The email, sent at 7: 30 that day said that the tech would be there from 4-6. Consequently, the schedule had to be moved again!