Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83841 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2022 — Rated 8 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Know it was optional, but asking about tip amount seemed heavy handed after paying over $1000 for carpet and tile cleaning.

Report a concern   August 24, 2022 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are clean leaving no residue

Report a concern   August 24, 2022 — Rated 10 out of 10 by Ernestine Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a great job on your cleaning! You take your time and explain what youi are going to do.each time i have used you you have done a great job.

Report a concern   August 24, 2022 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!

Report a concern   August 24, 2022 — Rated 10 out of 10 by Pamela Babbs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed and satisfied with the technician and the services he provided. I used to be a loyal customer of Stanley Steamer, but after using Zerorez, I have no need for them. They are using traditional methods that cost more to thoroughly clean my carpet. I am into trying new and improved methods.

Report a concern   August 23, 2022 — Rated 8 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Raphael was very persistent and did a great job on the entire home. Our problem area was the previous tenant leaving cat urine. He put extra work and money into the area but it still smells. Can we have a complimentary redo on that area?

Report a concern   August 22, 2022 — Rated 3 out of 10 by H.Q. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the service tech was great and professional. however, the zerorez product application didnt do any better job than my carpet cleaning machine/vacuum.

Report a concern   August 22, 2022 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very courteous. didnt take very long to get it all done.

Report a concern   August 22, 2022 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best clean I have had for my carpet. There is no lingering smell and they always take car to not damage wall or furniture.

Report a concern   August 22, 2022 — Rated 10 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work on our carpets in a timely manner
Technician was phenomenal.

Report a concern   August 22, 2022 — Rated 10 out of 10 by Nicole Branch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great company and did a wonderful job cleaning the carpet.

Report a concern   August 22, 2022 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, Great attitude, really good job on cleaning up what I could not.

Report a concern   August 21, 2022 — Rated 10 out of 10 by V.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and kind service.

Report a concern   August 21, 2022 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional service. Technician was very knowledgeable and explained exactly what he would do.

Report a concern   August 21, 2022 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a great job! Worth every penny!

Report a concern   August 21, 2022 — Rated 10 out of 10 by Hermisha Burks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

General carpet cleaning I have used for the last 5 months or so . Always great customer service and the quality of the service is outstanding. Always satisfied with the results.

Report a concern   August 21, 2022 — Rated 10 out of 10 by Marissa Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile cleaning was amazing! They look brand new.

Report a concern   August 21, 2022 — Rated 10 out of 10 by Betty Hewlett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero rez is great!

Report a concern   August 21, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast

Report a concern   August 21, 2022 — Rated 0 out of 10 by B.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech seemed rushed. Will need to be done again

Report a concern   August 21, 2022 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, fast, and professional

Report a concern   August 20, 2022 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good, clean carpet and no odor. Carpet is soft after drying. Very nice and professional employee.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Bryant Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech (Jeremy) who did my cleaning was very professional, courteous, and knowledgeable. That’s the reason I would be a return customer.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Krista Riner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!!!

Report a concern   August 20, 2022 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did an excellent job, was super helpful and made sure our carpet was clean when he left. We are thrilled with the results and appreciate all his efforts to get all the stains left from some renovations.

Report a concern   August 20, 2022 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always gets stains out; smells so much fresher after cleaning.

Randall was the last tech and he did an outstanding job!

Report a concern   August 20, 2022 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician, Keith, was excellent. I added some cleaning to the service, ( bathroom wall tile and tile floors ) and he said no problem and cleaned them before the carpets. he was on time and did an excellent job. I would highly recommend him.

Report a concern   August 20, 2022 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time
Professional
High Quality Work
Excellent Customer Service

Report a concern   August 20, 2022 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism,punctuality,and knowledge.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Robert Rando Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product, very professional, always clean.


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