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based on 83453 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the service is outstanding. The technician, Bert P. did a wonderful job cleaning our old carpet, making it look really clean. He was professional and a hard working oerson.
Everything! Price is good. Technicians are always friendly and work is done in a timely manner. I have Zerorez come to my home every year.
Fast and professional.
Excellent service.
Friendly, caring and great cleaning service.
Prompt, professional, addressed concerns, green technology, communicated well, consistent as a company, carpet looks brand new!
Tech was very good and understanding
The 2 carpet cleaners were very efficient and very kind.
They work.
Arrived on time, courteous, professional, and did a great clean of our carpets and a chair. Cost was as estimated, and didn’t try to upsell…Highly Recommend!
Jesse did a great job cleaning our carpets and recliner! We are so pleased with how they look. He was very personable and we enjoyed talking to him.
Prompt, Professional , Courteous & Reasonable!
very professional. Did an outstanding job.
Your employees like Tristan are your best asset! He was on time, informative, careful with our home, and made sure I was happy with the final product.
Your tech was excellent, friendly, professional, hard working, an asset to your company!
Technicians are very courteous and do an excellent job. Carpets stay clean longer than with any other method we have used.
Beautiful end product
Hard workers
On time
Professional
Prompt, courteous, affordable service
Cleans well
Timely, quick, effective, price worthy. Great results
Tile floors were either not cleaned well enough or had a lot of residue. The person who did our tile floors and carpets and area rugs, moved some heavy furniture but also made deep scuff marks and scratches on my hardwood floors. Overall he was efficient and kind. But I would’ve preferred better pre-visit instructions to get the house prepped for cleaning.
Have been in my home for 23 years and John was the best technician I have ever experienced he was so knowledgeable and caring not only for my carpet but for all my questions and needs .
Not only does John deserve a raise he also needs to train all the other technicians he is that good! 🤗
Sincerely,
Katherine
Good cleaning process. Crew showed up on time. Work was done quickly.
Didn't clean to my expectations. The tiles were not clean.
They were on time & they did a great job on my carpet. My house still smells clean & fresh after a week. They were very friendly & I felt safe being in the home with them. I will definitely be using them again. Thank U very much for a job well done
I liked the techs but had have them return later the same day to fix the incredibly wet carpet. Then it dried with a strange white residue that discolored parts of the carpet so much I had to reclean it myself. I think my money should be refunded
The charges for spot cleaning are VERY high.
Clean a room for $33 but clean a spot in the room for $75?!? I was just disappointed with all the “upselling”.
They clean the worst stains possible!
On time and excellent job cleaning the stain spots; two thumbs up 👍🏽!!
I love the fact that all the stains came out. The guy was efficient and friendly.