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based on 84618 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
kid and pet safe.
Two really great young guys!!
Super service
very good tech, got out red stain others could not
Very professional.
The price quoted by the tech was absolutely ridiculous. What is advertised is in no way remotely close to what is quoted.
Loved the tech who came out! Very knowledgeable and respectful. Last time we used Stanley Steamer's service and they left tons of soap in
our carpets and you guys pulled it out! I was shocked that after a year we still had soap in our carpet. Wow!
Thorough and efficient. 5 yr old carpet looks new!
The service and technician were outstanding! I am sold on Zerorez!
Carpets look great and can repair carpets as well! We had 2 different repairs done and looks great!
Don't up-sell so hard when you arrive at the work location.
Carpet looks very clean, and it was relatively quick. Andre was our tech and he was very courteous, professional, and knowledgable.
Get me the $100.00 gift card that was promised when I made the appointment for this cleaning service.
Quick response from QC (Thomas)and correction from prior service. Thank you!
Works better than any other service I've tried
The professionalism, care, knowledge, thoroughness that Randy demonstrated in cleaning our carpet and the great results definitely rated a "10"!
yes a fine job was done
Friendly, respectful representative.
Your representative was on time & showed a real interest in doing exactly the work I wanted done.Thanks again to Tanner.
when i called back to schedule the rug to be delivered, the man could not find our rug order and seemed to be a bit diswcourteous. the cleaners who came out were very good.
It was not specified that each stair would be charged at $4. When we phoned for a quote we were told there was a 3 room special at $79, we mentioned stairs and were told that was fine. The carpet was cleaned wonderfully, but when it came to the bill it was more than double the quote due to the stairs and the extra for the stain remover chemicals. I just think clearer pricing breakdowns would make for happier customers.
The quality of the work performed.
The cleaning service advertised worked. The service man Joshua was fantastic, friendly, knowledgeable, and willing to please the customer.
nothing really - just still looking for that company that can completely get rid of pet odors without breaking the bank. Y'alls prices are a bit high and you charge for a lot of different stuff.
very clean & very profressional
The technicians were very polite and knowledgeable and very careful around my furniture.
Worked well in cleaning up unknown/known dirt and smells. would highly recommend!
On time service. Friendly techs.
Excellent service by the young man. This is the second time andI will use your firm again.
Very clean
Extremely pleased with cleaning results.