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based on 83891 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
my tech, Austin, was terrific
Very nice guys who conducted the cleaning and success of cleaning
Develop a better system for deep stains.
The technician was very professional and helpful.
When you first started you said there wasn't a spot you couldn't remove. Now it's hard to get the the Zerorez personnel to even try. He did not even ask if I wanted to go to the next level with two spots I had from planters.
prompt, polite and effective. Thank you,
Mike Murphy did a fantastic job cleaning my carpets. He was extremely curteous I commend him to your attention/
Very professional technician who took extra care to insure all the stains on my wall to wall carpets were removed. The result is the carpet looks like new.
I like the professionalism and friendliness of your technicians.
And, of course, the prompt response.
High quality cleaning
The product worked - my carpet looks clean and smalls clean! The young man who came was courteous, helpful, and professional.
Friendly, quick and accomplished the job!
The technician y'all sent out was very helpful and thorough; he did a great job! He did a great job and I would recommend ZeroRez to anyone -- in fact I already have. He was professional, cheerful, and fast. It was clear that he knows his job and cares about doing it right. Thumbs up!
Cleaning was great. However, I was told over the phone I was goanna get four tickets for Hawaiian Falls. Just looked at the bill and it says that I should receive two tickets. I cant use two, as I have three kids and cant leave two at home. I still have not received any tickets after a couple of weeks.
Dries quickly is #1. Workman are clean, pleasant and know their product.
I have cats so like that there are no chemicals in the cleaning solution. The technician arrived as scheduled and did a very thorough and professional job. I could not be happier with the service I received.
I had 1 bedroom cleaned 200.00.
I was hoping to be able to do regular intervals, but can't afford that.
Professional
My floor feels a little sticky. I am hoping it is because it might still be a little damp
no residue
We were told by the person that provided the service that we would receive the tickets to the water park, but when we called they said we didn't spend enough. I would think that the $200 that we spent would have be enough! So much for calling about an advertised come-on.
No residue in carpet.
It just wasn't what I expected.
The 2 service texts where GREAT.
Prompt, courteous, fast.
Paid for an air filter on the 19th of May and it was not.delivered till July after I had to call and ask. It did not fit and they thought they did me a favor by rushing the order after I called....really! Totally unsatisfactory!
great job cleaning
Lawrence was very nice and efficient.
Everything! The tech was efficient, thorough and very polite - and his work was spot on!
Cody cleaned for me last week. did a great job, I was pleased 2 years ago too. I've referred you to other friends too and they have been very pleased.
thank you so much... oh yes Cody told me I will receive the water park tickets in the mail, I've not received them yet. Will you check on this please. thanks.