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based on 84683 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Joshua was very knowledgable and skilled in handling our carpet cleaning. We highly recommend him and your service.
Thanks
Service was amazing. William was outstanding! He did a great job and educated us on carpet cleaning and how the spots in our carpet came about.
I HAVE USED ZEROREZ FOR SEVERAL YEARS...THE JOB IS ALWAYS DONE WITH PROFESSIONALISM, FRIENDLINESS AND GREAT RESULTS. I HAVE A LARGE TIELED AREA WITH TAN TILE AND WHITE GROUT. IT WAS IN REALLY BAD SHAPE...DIRT AND BLACK GROUT, STICKY AREAS. THE YOUNG MAN DID A MARVELOUS JOB...I WAS SHOCKED WHEN HE WAS FINISHED...I PROMISE THE FLOOR LOOKED NEW...I WOULD NEVER HAVE BELIEVED IT WOULD LOOK THAT GREAT. AFTER THAT EXPERIENCE I BECAME A LIFE LONG ZEROREZ CUSTOMER. SAME THING THIS TIME AROUND CARPETS THAT LOOK WONDERFUL AND SMELL FRESH.
I loved the professional aspect of it, and the fact that he really cares about our needs and was willing to work with us.
just like it
I liked the thorough job our technician did.
No chemicals. Friendly, helpful team.
Chemical free, satisfaction guarantee and great service!
The young Ryle was very professional & informative.
So far so good. Jaime was very personable and was also able to remedy our pet odor and pet stain problems.
Put dining chairs on wet carpet. Chairs have metal on bottom of legs. Now we have rust stains on our carpet after spending $272.
Lower Price
Keep the appointment within the timeframe you promise!
Carpets very clean. Professional service and prompt.
on time knowledgable, polite, effecient.
Everything!!!!!
Mitchell explained everything he was about to do. Very good representative of your company.
My carpets looked better than I have ever seen them. Thanks for the able, professional and pleasant employee that cleaned my carpets. They look great!
Prompt, courteous service at a fair price. Very good results in carpet cleaning.
My carpet feels very clean and smells fresh. Good job!!!!!!!!!!
The work was done very professionally and the results were better than expected.
My carpet looks better than it ever has.
No soap products.
First, he did not complete the rooms we paid for. There was a walk_in closet attached to a room that he didn't even bother to open the door and steam. There was plenty of room to steam. Nothing really on the floor.
Second, there were was stuff left around the baseboards. This job was incomplete. We paid a lot of money for an incomplete job.
Third, we paid additional charges for pet and stain treatment. We asked how he was going to treat the carper after he started and he said it was already mixed in the truck. This seems fishy to us. Normally when you apply treatment you do individual applications to each spot. He did not do that.
I feel that you we were charged top dollar, but were given subpar service. We have had other people clean our carpets and they did a much better job. I will not be recommending your service and will discourage all friends from using you guys.
How clean my carpet looks.Joe did a super job. Liked the 2 machine system . First machine gets the carpet fibers ready and then the steaming .
Everything!
I was so impressed by how clean the carpets got!! Darwin did an amazing job and got out of every spot! I will definitely be using them in the future. I was 100% satisfied!
Our Tech Luis was awsome! Very kind and wonderful to work with. Was a little disappointed in the customer service due to needing to speak with a manager about a credit and it seemed they dudnt realy tbe message ti him/ her
Carpet came out great, didn't take long, and dried fast. Workers were professional and friendly.
Only suggestion, office should contact customer when worker is running late. Next time I would schedule a morning appointment instead of an afternoon. Glad workers that came to my home were redirected to save the day.

Good. Wanted some to smell some scent.
great worker!!