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based on 84951 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician did a great job. Kept us informed on everything he was doing. He was friendly and professional.
Marco was very professional and explained all the options to me about the fabric on my sofa.
My serviceman Edwin was very polite and explained what he was going to do and how the system works. Did not make a mess and picked up after himself when the insulation fell from the attic opening. I highly recommend Zerorez.
Very satisfied with the technician and job performance.
I thought the service man was very sociable and nice. He seemed to do his best on the carpets.
Amazing service and very professional experience.
Carpet looked great afterwards, friendly associate and answered all my questions.
Great service. Will recommend.
Service began on time! Service was quick and efficient!
Professional and polite. Thanks
See ya soon
Professional and good results
The technician was very professional and attentive to detail and explained everything regarding what he was going to do and had done.
professional, awesome job, will be scheduling a 6 month cleaning from now on.
Good service & friendly staff!
The service was on time, good communication and service
The service person was very polite and accommodating and he did a fantastic job cleaning the carpet and loveseat.
This technician is one of the best we have had!
My service guy Damion was A-1
He did a fanatic job !!!!
Would highly recommend
On time and very precessional service!
Our technician couldn’t have been nicer. He did a great job!
Fresh smell
The technician that came was friendly, great at answering all of our questions and he did a wonderful job on all of our carpets!
Reliable and efficiently done. Polite and pleasant technicians. Good clean for the money!
Did not do a good job.
I request you send one else to reclean my apt.
Bert was fantastic. I will only request him going forward.
Very friendly and personal staff, and very good outcome in cleaning our carpets. We love Zerorez!
Tristan did an amazing job! Everyone I interacted with was great and very communicative. Will definitely use you all again
The cleaner that came out was amazing. Our carpets look so good.
The tech was rather pushy about biologics. Even though we informed him that we were certain there was no dog urine in the carpet he continued to push it. I felt like we had no choice but to give in.
I rate it a 8 or 9 out of 10. $99 special added up to $137; that's about 30% more than the come-on. Also, carpet is clean but technician was alone, unable, and unwilling to move furniture as advertised. I had to ask twice for him to pull two small recliners and a cat tower aside; he intended to clean around them. I'm an older woman, obviously arthritic, and would have had to muscle them myself if I hadn't insisted. Then he stood over me staring at the billing screen while it automatically offered options for tipping. Awkward.
Prompt and courteous service