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based on 84951 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ethan was very attentive and did a great job
N/A
My "GUY" was so great!
Very Happy.
Explained all info in great detail, etc.
Nina
Had a/c vents and a number of furniture pieces and an area rug cleaned. Easy scheduling. Thorough help through Chat. Showed up within the time window with a 30 minute on-the-way call. Efficient and thorough cleaning. Fantastic results.
Great job. Very professional
None of the vents were covered and debris from the ducts was blown all thru the house, particularly bad in an upstairs bedroom and the family room. Both rooms had to be completely cleaned top to bottom to clean up the material spread everywhere. Other rooms had a lighter coating. Not pleased at all.
Always a great job!
It would’ve been nice if the first tech had told me that most of my spots would not come out of the carpet. The spots had already gone down to the pad therefore only a deep cleaning which cost $75 a gallon would take care of those issues.
Clean, no chemical smells. Efficient friendly service.
The technician, Tristan, was professional, courteous, and efficient.
The process was smooth and efficient. Paul was my technician and he did a great job. I will certainly contact you again.
Julian was great and very informative! He helped us know what to expect going forward. Our carpets look great!
Process could not clean tile grout. Which was disappointing . Requested cleaning for an additional Heavily soiled entrance hallway rug for 10 dollars . After checking with home rug cleaner I requested this area be cleaned again. There was no problem with the service person and he cleaned this area again.
Professional and timely was this experience!
Always a great job!
Product used on carpet dries quickly
Floors looks great but I booked the special to get Free Rangers tickets but no one seems to know how to get them to me.
Zerorez has always done an amazing job and their people are professional, knowledgeable, and kind!
I think the spots are coming back...
Very proslfessional and carpets are really clean!
Job performed well. Wish that carpets had been a little drier when tech left.
Did a good job of cleaning my carpets. Was pretty thorough and on time.
Tech did a great job. Carpet was cleaned it looks new again
Polite young man quickly cleaned our carpets. Professionally dressed and nice truck.
The price increased significantly for pet stains.
Knowledgeable technician. And great customer service.
My tile started cracking the day after having my grout cleaned. I got a response from a manager of yours and it was an issue that i didn't have pictures taken before getting the tile fixed (We are currently trying to sell our house and had an open house and showings the next day) . A few days later it cracked in a different area so i took the before pictures and emailed them to a manager and never got a response back. This email was sent on June 28th. The cleaning that was done was amazing and I was really impressed. But the lack of response has made this an unpleasant experience. We have never had this issue with our tile before and the timing of this happening was not ideal.
Thanks,
Name removed
Great service, great results!
George, was very polite, explained everything, and did a great job.
Service techs are always so professional and friendly. I love that there are no heavy chemicals or detergents to leave dirt attracting residue on my carpets