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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great techs and quality products
My carpet was very dirty, and it came out cleaner than I expected. I am very pleased.
Tech was very knowledgeable and explained very well the cleaning process and each of the additional treatments he performed.
Very professional and thorough cleaning! after one week, I am very satisfied. Will recommend to everyone. Justin did an excellent job. Thank you.
Not sticky, quick dry and really cleans! Always have had great guys that do the cleaning!
Jesus was very thorough and explained everything very well. I also like that my carpet looks brand new.
Punctuality-
Very professional, did a great on my carpet and he work very diligently and hard worker.
The spots that had been bothering us were removed, much to our amazement. The service man was efficient and careful which we appreciated.
Shawn was very good and pleasant. The product seemed to work well.
Safe, quick , easy
On time and a job well done.
The explanation of your services given by your tech
Charles was very helpful and knowledgeable about the product and service. We appreciated how much time he spent with us and would certainly use Zerorez again.
The carpet is completely clean and odor-free. The technician was professional and thorough. I will use zerorez again.
Technician was very efficient. He did not have the correct tools to remove some paint spots. Carpet was left much improved since it was very dirty with old pet stains and current pet hair. I would have expected a Fuller Gift Card. I will definitely call you guys again. Thanks, First name removed Fitch
I like the communication from when I scheduled the service as to when I received the phone call when the gentleman were on their way. Both gentleman were courteous and informative.
My carpet looks great!!
Good job. no smell.
no chemicals
friendly and courteous
First, I had to reschedule which was easy then I needed it moved earlier in day ON the day of service, & it was easy. Second, Caesar worked with me to accomplish my goals within the budgeted amount. Last, Frank & Patti Reda (KLTY morning show, Frank Reed) are personal friends of mine. I used to work for Patti at The Shepherd's Guide many years ago. They don't know I called & asked for the "KLTY Frank & Starline Special" so I could see for myself if it was as promoted. It was. (you have permission to edit this response to better fit any promotional needs, Philip Tiemann, Hurst TX)
AJ was wonderful and very knowledgeable. Our tile looks like new!
The end results were fine and were comparable with what we have achieved with previous companies, however, the carpet was very wet for over 24 hours and the cost was substantially higher than other companies we have used.
Excellent job by our technician!!!
Carpet looks wonderful. It feels and smells clean. I was contacted by the office to advise me that a technician could arrive earlier than originally scheduled if it was okay with me. I agreed and the technician and his helper arrived as discussed. The technician and helper worked efficiently together to clean the carpet. The technician advised me of restaurant card I would receive and the special upholstery offer. I had two chairs cleaned for the price of one. Not only would I recommend this company to my friends and family, I plan on having an upholstered sofa cleaned before the end of the year.
Respond to previously sent email outlining our issues. Carpets took 2-3 days to dry and now smell like wet towels or damp musty type smell. We are worried of mildew now given the level of dampness
Green technology.safer cleaning system on carpet.options;treatment for allergy suffers, pet odder, stains, etc. Friendly and professional staff.
fast and clean
The efficiency, timelyness and superior results.

Excellent service rep. Very friendly, helpful, careful and courteous. Great job on the carpet