Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   October 21, 2012 — Rated 10 out of 10 by Debbie Gigliotti Zerorez Bay Area
What do you like about our products and services?

The carpet is just beautiful! soft and looks like new. It so nice to walk barefoot on it!
The tech who came out was polite and called to make sure we knew where he was and how long before he would be leaving to come our direction. It was dry in a couple of hours as it was a warm day...just makes the house feel like new! and wish we had not had to wait so long to get it done. I will only use zerorez...I shopped long and hard for the best deal on very expensive carpet with a great warranty..but to use soap on it would have just ruined the feel of it. I made that mistake in the past! I was so glad to have zerorez finally come down to our area! See you next year!

Report a concern   October 20, 2012 — Rated 10 out of 10 by S.B. Zerorez Bay Area
What do you like about our products and services?

I have been a completely satisfied and repeat customer of zerorez Bay Area for many years.

First, the zerorez cleaning process really works the way they say it does - no soap residue, long-lasting cleaning.

What makes zerorez Bay Area even better is that their friendly, reliable and capable staff delivers an outstanding customer service experience EVERY TIME! This excellent service starts with making an appointment and ends with paying the bill.

Carpet always look great. Appointments are on time. Communication with customers is excellent. Fair prices.

I'd never call anyone else. Thank you!

Report a concern   October 19, 2012 — Rated 10 out of 10 by E.B. Zerorez Bay Area
What do you like about our products and services?

I like the fact that there is no residue. It will be interesting to compare how the carpet cleaning compares to ones we have had in the past where they use chemicals.

Report a concern   October 19, 2012 — Rated 10 out of 10 by Bruno Filice Zerorez Bay Area
What do you like about our products and services?

ht3 two men were very neat and very knowlegable and the rugs came out like new.

Report a concern   October 19, 2012 — Rated 10 out of 10 by K.D. Zerorez Bay Area
What do you like about our products and services?

Your products are chemical free and we find that to be very important especially for carpet and upholstery cleaning.

Your services have always been over the top in their professionalism,they pleasant and knowledgable.

Report a concern   October 19, 2012 — Rated 10 out of 10 by E.W. Zerorez Bay Area
What do you like about our products and services?

Jason and James did a fantastic job on my carpet and upholstery. They were early, courteous and efficient. Everything dried to a natural cleanliness.

Report a concern   October 19, 2012 — Rated 10 out of 10 by R.S. Zerorez Bay Area
What do you like about our products and services?

The service was fast and effective. Some of the spots/stains we had in the traffic areas were a result of a remodel and we weren't sure if they would come up, but the guys did a very good job.

Report a concern   October 19, 2012 — Rated 9 out of 10 by P.O.C. Zerorez Bay Area
What do you like about our products and services?

Very friendly service rep. Two of the three rooms look fantastic. Still having some issues with large bedroom, but I had made a big mess trying to do it myself with a steam cleaner. Would like to discuss the problem with a representative to see what I might be able to do to save this carpet.

Report a concern   October 18, 2012 — Rated 10 out of 10 by Marilyn Kanes Zerorez Bay Area
What do you like about our products and services?

Zerorez always provides outstanding customer service from beginning the first phone call to set up the appointment, to the technician when he arrives to perform the service.

Zerorez is the only carpet/upholstery company we use - and we have recommended you several times to friends and business associates. In fact, our neighbors now use you as well.

Thank you for being a company we can be proud to recommend.

Report a concern   October 18, 2012 — Rated 10 out of 10 by D.H. Zerorez Bay Area
What do you like about our products and services?

employees are friendly and professional. carpets are clean.

Report a concern   October 18, 2012 — Rated 10 out of 10 by Lynn Crosby Zerorez Bay Area
What do you like about our products and services?

All spots and stains seem to be removed. Hope that will last.

Report a concern   October 18, 2012 — Rated 10 out of 10 by Sharron Kendrick Zerorez Bay Area
What do you like about our products and services?

Our home smelled so clean & fresh, not artificial, & our old carpet looked almost new again. Also, the guys that did the cleaning were honest about just what they could do. I do so like when someone tells the truth, no matter what that might be.

Report a concern   October 17, 2012 — Rated 9 out of 10 by Jim Long Zerorez Bay Area
What do you like about our products and services?

He was on time, finished in 1 hour (2 rooms), and left the property the way it was before he arrived.

Report a concern   October 17, 2012 — Rated 10 out of 10 by A.V.H. Zerorez Bay Area
What do you like about our products and services?

Very fast and efficient. Professional worker.

Report a concern   October 17, 2012 — Rated 10 out of 10 by Michael Holland Zerorez Bay Area
What do you like about our products and services?

Professionally done in every regard. Tech was attentive, thorough and clearly answered my questions. Outstanding results with our carpets and wool rugs.

Report a concern   October 17, 2012 — Rated 10 out of 10 by June Haefele Zerorez Bay Area
What do you like about our products and services?

This company knows how to clean carpets! The technician was very professional and the carpets look amazing after the cleaning. And there is no cleaning 'odor' left behind -- just clean, fresh carpets.

Report a concern   October 17, 2012 — Rated 10 out of 10 by J.S. Zerorez Bay Area
What do you like about our products and services?

The quality of work was quite nice. The technician ws really nice too.

Report a concern   October 17, 2012 — Rated 10 out of 10 by L.G. Zerorez Bay Area
What do you like about our products and services?

Really courteous employees; a pleasure to do business with

Report a concern   October 17, 2012 — Rated 10 out of 10 by Karen Kinne Zerorez Bay Area
What do you like about our products and services?

The services where excellent in that they were punctual, courteous, and good about explaining the options,extra services,and pricing which wasn't . I can't comment on the product used for mattress cleaning- just trusting about the green cleaning methods and healthiness. As for the tile & gout in kitchen & one bath,they looked as good as new! We were pleased with carpet results hoping that it's true that they won't attract the dirt as easily.

Report a concern   October 16, 2012 — Rated 10 out of 10 by K.S. Zerorez Bay Area
What do you like about our products and services?

Great customer service and very professional
Service technicians.

Report a concern   October 16, 2012 — Rated 10 out of 10 by Y.L. Zerorez Bay Area
What do you like about our products and services?

Came on short notice, friendly and courteous, did a good job, made sure I was satisfied before he left.

Report a concern   October 16, 2012 — Rated 9 out of 10 by M.P. Zerorez Bay Area
What do you like about our products and services?

Flexible prompt great service

Report a concern   October 16, 2012 — Rated 9 out of 10 by T.V. Zerorez Bay Area
What do you like about our products and services?

I like the fact that the crew was here on time and their courtesy and professionalism. They also did a great job cleaning the carpet.

Report a concern   October 15, 2012 — Rated 10 out of 10 by V.M. Zerorez Bay Area
What do you like about our products and services?

If my carpets keep looking like they do since you cleaned them I will tell everyone what a great job you do!

Report a concern   October 15, 2012 — Rated 9 out of 10 by P.P. Zerorez Bay Area
What do you like about our products and services?

Technician called prior to the appointment and came on time. He was friendly, professional, efficient and was able to do the job in less than 2 hours. Our carpets look great! We will be using this service again.

Report a concern   October 15, 2012 — Rated 10 out of 10 by T.H. Zerorez Bay Area
What do you like about our products and services?

The carpet was very clean with Zero residue. Thank you

Report a concern   October 15, 2012 — Rated 10 out of 10 by Mary Chapman Zerorez Bay Area
What do you like about our products and services?

The srevice was excellent and the process was clearly explained and suggestions were made without pressure from your representatives. The outcome was much better than I ever thought . Our carpet looked brand new. Yeh!

I would be more then happy to spread the word to all our friends to get their carpets cleaned by Zerorez. In fact, I gave your name to a friend yesterday.

Mary & Bill Chapman
Antioch

Report a concern   October 14, 2012 — Rated 10 out of 10 by D.E. Zerorez Bay Area
What do you like about our products and services?

The carpet came out looking almost brand new! My husband and I cannot speak highly enough about the wonderful service your company provided and for the incredible job that Joey did and for his great work ethics. We were so impressed by Joey's diligence and in particular, by his terrific personality. He is an asset to your company and we are so glad to finally find a reliable carpet service with great employees.
Thank you so much!

Report a concern   October 14, 2012 — Rated 10 out of 10 by A.R. Zerorez Bay Area
What do you like about our products and services?

I like that the products are non-toxic. We do not use chemicals in our home (for the most part). I also hope that there will be less tracking afterward.

Report a concern   October 14, 2012 — Rated 10 out of 10 by J.P. Zerorez Bay Area
What do you like about our products and services?

The service was quick and the carpets look very clean. The technician was very polite and professional.


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