Client Testimonials

You arrived when you said you would.
The technician was polite and professional.
The results, while not perfect, were very satisfactory.

Good results, quick scheduling, efficient work

No residue of soap smells clean and looks refreshed. Service was outstanding!

I liked the yellow corner protectors that James used to protect my furniture. I do service for a kitchen cabinet company. I am always doing touch ups of our cabinets because the floor people pulled the elec. cord for their sander over the edge of the cabinet or cabinet door. The plumber damages the inside of the sink cabinets, the counter top people damage the sides of the pantry, oven cabinet, or any trim, by pushing the counter top into place, and not caring. The tile guy hits the light valance with the tile and causes damage. Then there is the hood vent guy, he cuts up the cabinet. The cabinets belong to the home owner, and should be treated as so. James made me feel as if he cared about my property. Before James started he wanted to know from me what he was doing for me today. He also explained about this survey, that it would be e-mailed to me. Several years ago I had DirecTV install for me. I was asked to do the survey while the tech. was still there. I thought he did a good job until about an hour after he left, then I found this white line at the top and at the bottom of the screen. It took days of me being on the phone with their help desk before we figured out the correct setting. I sure would of given him a different grade if DirecTV did it like Zerorez. I liked watching him work, he did not just go over an area once, he went back over several times with different overlaps and from different direction. I am a first time user, and I wanted to feel the carpet when James was done. It was GREAT, clean and fresh. A suggestion, have a clear hose so I can see how much dirty water was being removed from my carpet.

On time
Technician was professional
so far, appears to be a good job. waiting for thirty days to see if anything shows up.

quick and very professional

professional and worked well/

You guys stood by your word! Your staff was friendly and the results were amazing

The tech "Dana" was exceptionally helpful and informative and brought a smile to his work. Outstanding ! Rob the manager was helpful as well because there was a mix up on when the tech was suppose to show up. Rob was very helpful and sent Dana over to my house as quickly as possible. Would highly recommend Zerez. Carpet looks great!

The fact that there are no chemicals used when cleaning

The tech who did our home was great! Polite, professional and very friendly.

Carpet looked great - very happy with results. Looks almost good as new (and it's old carpet!). Dried quickly and no chemical smell

I like the way James represented Zerorez at my home. He is very professional and knowledgable! Would definitely ask for him again.

Great reputation, friendly yet professional service, carpets and sofas look amazing.

No soap was used

Ryan and Charles are wonderful! Hire more employees like these two men!

On time

Technician arrived on time and was very polite. He did an excellent job cleaning our carpet. I will definitely call your company in the future and recommend you to family & friends when they have a need.

Thank you!

It cleaned very well for 18 yrs. old carpet. The technicians De Andre and Kendall made sure that I understood what they would be doing and points of interest that I had inquire about.

Home pickup and delivery, courteous service, clean rugs

VERY GOOD JOB CLEANING MY CARPET, IT LOOKS GREAT! JOSH WAS VERY PROMPT AND EXPLAINED THE PROCESS.

Good concept

Courteous and prompt service technician
Didn't try to sell unneeded services or products
Left the carpets in great condition

No overwhelming odor from chemicals. Carpet came perfectly clean, even with pet stains.

No residue

Carpet is soft and fluffy again.

Clean carpets without apparent/overt residue. Fast drying time

great customer service and your staff really know their stuff! Will continue to use your services in the future.

On time, informed, professional,timely effective service by technician ,James. Like the shirt with his name on it. Like the corner protectors and no after smell from cleaning. Great job.

The service was great, everything was very simple and convenient.