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Client Testimonials
Your service person was very nice and completed the job in a timely manner. He was able to remove spots and the carpets look great.
My only somewhat negative comment is regarding price. The basic price is not bad but the quoted price for the pet spot treatment was outrageous. The protectant price quoted also seemed rather expensive.
Promptness, professional employees, great job
Friendly tech, very knowledgable.
The young man who came was very polite and did a very good job.The carpets look great
I was very impressed with the professionalism of your technician. AND the fact that I was not pressured into buying any "extras", like with Stanley Steamer.
Technician was informative and performed the service thoroughly and in a timely manner.
No irritating or annoying odors from the product used. The carpet is clean and fresh.
on time, respectful of our home, carpet amazingly clean
Promptness in arrival - courtesy and friendliness of representatives - explanations of what they would be doing as far as services.
I think your service is great and I appreciate you coming back a second time to get out the stains that resurfaced.
The only negative is that I felt that the guy who came back a second time had a very poor attitude and was rather irritable when he found out he would be at my house longer than he had expected.
No residue, prompt service, & polite workers. I do wish you would not charge the $15.00 to come to my home. I am a long term customer and always use you so I think you should not charge me this.
It cleans my carpet better than any other service I Have used in the past. Spots that other Carpet cleaner could not get out Zerorez removed the stains. It is a great product. The only complaint I have with the company is with your call center. I asked for early morning and was given 11-2 window. Unfortunately, I was not at home when they called to let me know when the tech would be here. When I finally got the message to call and confirm the appointment, it was late the night before the tech was to arrival. So I kept the appointment since I could not be at home another day.
The process is very efficient and gets the job done.
Eric was on time and very personable. He walked me through what he was doing and how long I should wait to interact with the carpet after he was finished. He finished in a timely manner and was very helpful with all the questions that I had.
Very good demeanor of gentleman; excellent quality of service. A very clean carpet encourages Godliness. THANKS!
Rug looked good. Delivery guys were the best
Quick and efficent
The service men were nice, courteous and friendly. So far so good on the cleaning.
Technician was professional and courteous. Very pleased with the results.
the tech new what he was doing very well
The carpet we had cleaned was very dirty. The zerorez products cleaned them up nicely and the technician was extremely nice and polite and very knowledgable about the cleaning products and the company.
The crew did a great job, and my carpet looks very clean.
Your technician was professional and courteous. His work was clean and not messy, but the price could be lower for 5 rooms, tile and wood floors.
I like how effective it is while avoiding the chemicals.
Everything!
got bad stains out of my carpet. Thanks!
The whole experience from setting the appointment to the actual cleaning was exceptional. I feel safer knowing that the carpets are so clean.
99.9 % of stains in new house carpet removed!!!
Excellent service
Zerorez techs were on time, efficient and courteous.
Every encounter I had with each employee from the first call for information & scheduling to the follow up calls to BJ's arrival , was a perfect example of remarkable service. I would highly recommend Zerorez to my friends.