Client Testimonials

Friendly service and problem addressed with appropriate solution.

I was very pleased with the service provided. We were particularly impressed with your service representative who did the work. He was very courteous, efficient and professional while doing an excellent job. He represented your company in a manner any employer would hope for.

Great job

Your cleaning product is very satisfactory .
Your representative (Nathan Johnson ) was very qualified to do this service and he
explained the procedure very well.
I would highly recommend Zerorez and Nathan Johnson.

I am not sure which service this feedback form is for so I will write the same review on both forms to be sure that all of the employees who served us receive the recognition that they deserve for their excellent service. We appreciate the professionalism and skill of your employees. We had both carpet cleaning and dryer vent cleaning on the same day with two different teams. They both did an excellent job--after the service, our carpet was truly clean and looked almost as good as new. We deeply appreciate Jermy's friendly and enthusiastic manner and attention to detail. He helped with moving furniture, and he was very kind to our dog. He went well above and beyond our expectations in the service we received.

We also are so pleased to get the 15 years of dryer lint removed--it makes our home much safer. The team leader for the dryer vent cleaning also went way above and beyond--he replaced the crummy hose from our dryer to the wall that then made it possible to push our dryer all the way back into the desired spot in the laundry closet. Best of all, he was able to replace our closet door that has been off since the dryer was installed--this was miraculous, and this service was worth what we paid even if the dryer lint had not been removed!

Thank you very much for the excellent service and outstanding work!

We appreciate the professionalism and skill of all of your employees. We had both carpet cleaning and dryer vent cleaning on the same day with two different teams. They also did an excellent job--our carpet was truly clean and looked almost as good as new. We also are so pleased to get the 15 years of dryer lint removed--it makes our home much safer.

The efficiency of the technicians.

We had a dog issue and had to use the pet enzyme this time. When Zerorez was done, our house smelled really clean and looked great after the tech completed the job.

Our technician was extremely helpful and helped us save money by showing us where the enzyme was needed and where it was not, without taking up our a lot of time. Our carpet looks great and smells really clean. We would never go anywhere else as we have been using Zerorez for at least 10 years. Another great thing about the service is, the temperature of the water is extremely hot and they suck the water up with their high end hoses so your carpet is dry sometimes as fast as 45 minutes.

All the technicians with Zerorez are great but this one was the best. Zerorez really knows how to train their technicians to be professional, kind and know how to work with people and their carpet! :)

Thanks Zerorez and to our technician!

The Hartmans

This was the first time I've had my carpet cleaned in 8 years. The cleaning solution is light and fresh not overbearing and it dries quickly. I was impressed with the quickness and effectiveness of the cleaning. I would definitely recommend them to anyone one who needs their carpet cleaned.

Customer service is great!

When there was a knocking sound coming from the air filter after duct cleaning the zerorez team and customer service persisted until it was fixed. Thank you so much! I cannot say enough of how awesome and professional Jeremy is.

That it works

The personal touch your employee showed me and the knowledge of the product was extordinary!
The way he conducted himself was A-1

No residue smells after the treatment. The employee was very polite and done a great job cleaning our carpet.

Effective, Efficient, Environmentally safe, Do not leave residue on carpets.

Service tech was very professional. The booking and follow up was great

Unique. Effective. It works.

overall professionalism

No residue and quick dry!

Your technicians are knowledgeable and efficient. Comfortable with them in the home; respectful of my home.

Professionalism and promptness.

Quick, clean and very professional service. Technician, Javaris, was awesome!!

Usually Looks great after you leave and I like the smell. Dries quickly too.

No harsh chemicals and gets the dirt out of carpets easily.

Service is quick, efficient and seems to live up to advertised claims.

Lots of stains were removed from my carpet.

Fast dry times. No mildew-y smell.

No chemicals used to clean carpets

Everything was professional from calling and requesting the service up to and through actually providing the service.

The service was fast, set up within two days. The honored an out of date special offer and worked with my house layout to make it 'fit.

The technician was actually early but the company called ahead to make sure it was ok.
He was knowledgeable and listened carefully to my concerns. He was thorough and quick and checked to make sure I was satisfied before he left.
I would use this Eco-friendly company again .

Anyone with allergies or chemical sensitivities needs to give this company a try.