Client Testimonials

Very professional service.. the carpets looked amazing!

You sent me this survey before I have received my area rugs back from your company. So it is very difficult to answer your survey. I have used your services before and have been pleased

Very timely and did a great job

You arrived on time and completed the job as planned on time also. Communication was effective.

The Technicians Dont'a and Cody were amazing. They were very patient and explained the process, with pictures, displayed on the HVAC System were the Blower Fan and Filter was located, etc.

The only thing I was concerned with is the Additional Charge for the Blower Fan, etc I tried explaining to the Manager, Matthew numerous times the individual that booked my Dad's appointment "Did not", state there was going to be an additional cost for that item, etc. I explained to him had I known that I would have mentioned that detail to my 89 year old Dad. He just continued to say and assume the Representative stated that. Also, he stated he could go back and view the recording. Can you please do that? Also, I shared with him my Dad had construction performed in his house and I'm not sure if the Ducts had ever been cleaned since 1950 and that it did not make since for Zeroez to clean ducts and not clean the Blower Fan. I asked for an additional reduction in my Dad's bill and he said Dad had all ready got compensation. He deducted the $50 special and the travel fee. We just didn't expect to have to pay an additional $100.

I "LOVE" Zerorez Technology for Carpet Cleaning and I knew I wanted you guys to clean my Dad's Ducts. Again, I will all ways recommend Zerorex, stay safe and Have an Amazing Day!

Eyvonne
On behalf of my Dad Samuel
04-10-2020

The gentleman who came to clean my carpet was professional and efficient. He did an outstanding job describing the service, treatment plan and cost. This is the second time that I’ve scheduled Zerorez to clean my carpets, and I would certainly call them again!

Great customer service! They got the job done quickly!

The technician provided excellent customer service and would definitely use Zerorez in the future.

The technician was timely and professional. He did a great job!

In these difficult Virus times, I would like to commend our fine technician, I think it was Jason, but am a bit hard of hearing and the mask he wore (WAY to GO Yay) may have muffled it a bit. Nonetheless, he was prompt, professional, and did a great job.

I hope you are paying your crew an extra bonus for showing up and risking going to unknown destinations every day. My sister & I were thrilled with the work he did, and will recommend your firm again and again as we always have...

Stay safe (you may have a secret weapon in your "Special Cleaning" secret). Seriously, I would wonder if you should offer your services to the CDC.

The quality of the work and the excellent customer services.

He cleaned the carpet real good. He had excellent customer service.

Tile cleaning...Amber did an excellent job!!!!!!

The best service,and i Will be back for more. The technician was excellent

Trell was an amazing young man who was polite, professional, put me at ease, and explained everything he was going to do in detail. It was a pleasure working with him, and I will use ya'll again and request him next time!

Professional, punctual

Clean carpet!

My carpet always looks new after its cleaning!

Tech was on time and kept to the price quoted.

Everything was great. Highly recommend!

great service. better than expected.

The entire experience from scheduling the appointment to the actual service was EXCELLENT! The gentleman who did my service was friendly and very polite! The pet service you offer is worth every penny! My home smells amazing! I will be a lifelong customer now!

I appreciate the natural products used to clean the carpet & the time frame was such a convenience!

My carpets look amazing, the rep from your company was very professional and personable. I would definitely use you again in the future if needed, and have already recommended you to family members.

I love the quality of your work!
I love the professionalism of your staff!
I love the knowledge base of your technicians!

However, what I do NOT like is being quoted a price by someone and then be billed a different amount. Even if the tech says, that the price would be fifty dollars or a chair cleaning, I was billed sixty six dollars. I've used Zerorez for over ten years and this has transpired on more than one occasion.

Mary Welch

The professional staff and the knowledge they had about what was needed with our air duct cleaning.

Very efficient and affordable.

Both the guys were amazing and very informative

Fast and professional service.

My Technician was very knowledgable about the service. My carpet looks wonderful and smells very good.Will truly call Zerorez again and my Techician is rated a 10 and