Client Testimonials

I liked the Non chemical products and the free sanitize, but mostly i appreciate your employee Carlos for his professionalism and excitement work. I highly recommend him.

Your technician was very friendly and professional, and my carpets look great!

Zerorez employees seems to really taken their training to heart. Each time I've called for their services, I wasn't disappointed. They are well trained!!

The service rep was friendly, helpful, and efficient. He did not try to hard sell us anything but rather offered suggestions to better our home and experience. He clearly knew what he was talking about and was well informed, he made us feel comfortable. We will definitely use zerorez in the future. Thank you!

By the way, our service representative’s name was Etley, I apologize if I spelled it incorrectly. But he was great! Thank you!

Quick

I was very impressed with the cleanliness of the carpets and my sofas after the job was complete. I also had the air ducts cleaned and the results were very good. No dust left behind!

My technician was very respectful and thorough. Spots I didn't think would come up actually did. He moved furniture around with the help of my son and did not complain. My carpet looks so much better!

Always good very happy!!!

Friendly and knowledgeable staff. Fresh clean air once finished.

courtesy, fast

Professional conduct, knowledgeable, courteous.

Second time using Zerorez and just as happy this time as I was the first time. Brian the Indoor Environmental Specialist did a great job. He arrived on time, did a great job cleaning, and then gave me clear instructions on when I could move things back in place. He could not have been more professional.

The young lady who did my carpets was excellent, followed the guidelines with wearing her mask and was very professional. She did a great job! No smell left behind either which was important to me! I’d use you again and recommend you to everyone!

Our service rep who did the work was awesome. Did a great job. Was very nice and paid attention to detail.

The job is done without chemicals that make my carpet sticky or still and it smells nice..

Good job

For one, its the person that is sent to do the work. The young man was polite, professional , and knew what he was doing. I thought I had steps added on my order but he told me that I had substituted the hall instead. The sale person on the phone when I order told me different. I wanted to stay under $150.so I must had misunderstood the young lady on the phone, I wasn't happy with that but the young man made up for that by being very kind. I am a senior and on a fixed income and wanted to keep it at that price of $150 or less. He told me how much the steps will be so I said okay. After he finished the job he ask me to go through the house and ask if I had questions.. He then said let me know what else I can do for you. I really like his attitude and answering yes mam. You don't find young people like that now a days. It was much different then the person I had before.(It all depends on the person you send out.) The young lady that took the order was nice however a misunderstanding of what I wanted.

The technician was very professional & did an excellent job on my carpet. When I get my carpet clean in six months I want the same person because he knows how to get the job done correctly.

The guys did a great job cleaning my ducts. I liked that before and after photos were shared with me.

The customer service was excellent.

The tech Rodrick was professional, explained the process what was involved and time-frame. Excellent!

Great service! Quick and clean!

I really like the way my carpets look after Tyrone was done. I do child care in my home so it was really important that I use an eco friendly company with babies crawling on the floor all the time. I do think that he or I forgot about the sanitizing ....I thought about it after he left ...ok so we forgot about the sanitizing part.
Thank you for the way my carpets look. The great work and advise that Tyrone provided was great.

Great customer service. Products have cleaned better than any other products.

Immediate appointments, arrive on time, professional service, exercise social distancing/ mask, clean, fresh smelling results and my carpets were completely dry within 2 hours.

Everything was very satisfied with..

The rep was great...walked me through the options. Did an amazing job. I already booked a repeat service in my sectional.

My service was top notch! The carpets look great... And fast which all in itself was perfect...

Every technician I’ve had come out is friendly and helpful. The products work amazing and the carpet dries smelling so good and not leaving tons of water on the pad. I’m a customer forever! Shout out to my last technician Ed who was super professional and had a great attitude! He loves your company and is a real brand ambassador!

Thank you for making my very dirty carpet look so good! I don’t have to replace it after all.