Client Testimonials

Aubrianna was prompt.
She was courteous.
She was professional.
The job was completed to satisfaction.
I went with the recommended treatments.
The carpet looks like new. It's about 10 years. (No pets or kids).
I will do this annually.
I let her take a rug for cleaning and delivery.
Great service.
I had a spot for years I tried to remove myself. Never again. Zerorez only.

The technician was very friendly, professional and knowledgeable!. He did a bang up job on my carpets. I will definitely use your service next time.

I had my carpet cleaned yesterday, and told my neighbor! He's already called and made his own appointment! If that's not a recommendation, I don't know what is!!!

Ed did a great job under circumstances with three carpet and he was very honest, polite and knowledgeable. He was very concerned for our well being.

on time and fast. But it is very wrong to have your employees not wear masks at this time

Cleared up stains and the gentleman who came to clean the carpets was very helpful and professional.

Thorough cleaning. Easy to schedule online. Prompt.

Great and thorough service

Efficient, clean, polite and gave a very good price for the excellent job performed.

I am beyond excited about the work done in my home. I worked with Jason and he was superb! He made suggestions, educated me on the services and was very knowledgeable. He had excellent customer services skills and had a very pleasant demeanor. My house looks stunning and I couldn’t have asked for anything more. I took all of his suggestions because he had a sales pitch of genuine care and it gave me immediate comfort to take his word on what my home needed. I will be recommending Zero Rez to others and look forward to working with you all in the future.

They do a great job! Even came back no charge to touch up a spot!

On time, professional and thorough. Great job!

Really liked that they took pictures of the inside of our furnace and main duct system. I was horrified as to how nasty it looked. Thank you for cleaning it out!

Our technician, Mr. Jason Tugwell, 22 year old Jamaican identified and greeted us exactly 1 minute earlier than scheduled. He was happy, wearing a wonderful smile, rJason was professionally attired, even wearing the shoe covers as he was shown the areas that we desired to have cleaned. At some early point uring the cleaning process and upon my questioning, Jason explained the "powered water" cleaning process concept to include explanations of acetic/alkalinic properties as to he was actually using right at that very moment. (As a former college chemistry major from many decades ago, I found out that our young technician Jason was absolutely correct in his responses and was "spot on" in all of his answers.)

Overall, Zerorez exceeded our expectations as to what the carpets would look like after the cleaning and drying process and am grateful that Zerorez trains it's technician's to the level that Jason Tugwell possesses.

Thank you Zerorez and will see you again!

Signed, Happy in Gainesville

Each time my carpets are cleaned by zerorez, the technicians are very professional and thorough.

First time used them, service tech took time to answer all my questions before starting and was well protected for doing services in the pandamic conditions we are experiencing.
Upon completion he related a couple of areas I should be aware of. Would ask for Thomas for future cleanings.

I had a rug picked up. They explained the process perfectly. They were truly awesome. Efficient. These 2 guys had been working together for like 20 years for Zerorez.

Dequan was very knowledgeable & swift! He gave a courtesy call when he was on the way & greeted us with a friendly smile. I was so worried about our 8 month old crawling on the carpet of our new home but thanks to Zerorez I don’t have to worry anymore. I was so pleased with the work. I would highly recommend Zerorez.

Received the service i made my appointment. Tech was very polite and professional.

Awesome service from our technician! Loved the confirmation call and 30 minute notice of arrival

Quick. They dont tear up the house. Explain things well.

Service was exactly as described start to finish.

Non-toxic (green) alternative

Zerorez has repeated eliminated impossible stains at my properties.

Prompt professional serviceman. He tried so hard to get impossibly dirty carpets cleaned for me.

The technician was very professional, prompt and friendly. I’m very happy with how my carpets turned out. First time using zerorez and will definitely be a return customer.

Your staff was all super sweet and amazing. The response time was incredible

The service technician was very friendly and did a very good job. The carpet was not in very good shape and he helped the look greatly. Give him a thanks.

Deparr Mason was professional, efficient and effective.

The cleaner was very knowledgeable, courteous and focused on the job at hand. I am pleased with the end result of my carpet being cleaned and the quick drying of it.