Client Testimonials

Service received was very professional, they kept me informed of the appointment and the end result was great.

Efficient and quick and courteous

Thought I was going to have to replace our carpet. Decided to try one last cleaning to get dirt and pet stains out and I’m glad I did. Honestly shocked at how they were able to remove recent pet stains and the carpets look fantastic!

Everything was explained ahead of time. The service was finished quickly and we liked the outcome of the cleaning. The carpets looked like new!!

Wonderful experience. More costly than I expected but pleased with the outcome.

Efficient and knowledgeable technician.

Service and scheduling was prompt, they accommodated my needs with scheduling making it more convenient for me. The technician was quick but thorough.

I like the quality and care this tech took despite the quality of my flooring.

Beau was fantastic! He was very kind and helpful. Appreciate his hard work.

Casey communicated very well the steps that he would be taking on our floors. We were very comfortable with him in our home. He gave great feedback on what we can do to maintain our floors. As well he was meticulous and thorough with his hard work in several rooms where we have three dogs.

The quickness of setting up a date for the cleaning and follow up.

We had our vents cleaned and carpets cleaned. The techs were all AWESOME! Very professional hard-working men who did a great job! We are very pleased with the services provided and the quality.

No soap residue

Friendly staff
Soft fragrance
Quality work

We were pleased to have our carpet steam cleaned by ZeroRez, and they delivered our area rug back to us and put everything in place as we requested. We had to have it back by May 12th and the pick up technician forgot to communicate that to the company, so I had to make a couple phone calls to get arrangements made to have it dropped off by May 13, 2025 in time for us to go out of town for awhile. I would have appreciated it if there was more attentiveness paid to our delivery needs. There were also a couple stains and black spots on the carpet that I was concerned about. They explained to me that they might not come out. They were still there when it was brought back, which is understandable, but it might have been nice if they had given me some detail about what was done to try to lift the stains out, even if it was unsuccessful. We also like the carpet pad that they recommended for us to place underneath the area rug.

I have used Zerorez to clean my carpet and furniture for years. They have always provided great service with great results. Augie was very professional and polite! I will definitely request him next time I need their service.

I trust that my floors are clean. They look clean and they're not soaking wet or sticky.

The opperator was very quick and friendly.

the first thing I like is my impression of the gentlemen from Zerorez. Mike and Ki were very professional. Mike, as a seasoned employee and trainer, really knows the business. He did a great job in training his associate as well as providing valuable information to me. I am very happy with the results and will continue to use Zerorez for my future needs.

K Last name removed

Carpet looks amazing! I thought it was ready to ripped out before Wade saved it.

Professional, hard working to get all stains out. I believe I only have one that was impossible.

Carpet was a big concern but the stains are nearly gone and hard to tell if you don't know. Tile/grout lines came out clean. Got the results we wanted.

The agent was really friendly and respectful. He showed me before and after results. The results were a lot better than I expected.

Great service!

Best carpet cleaner we have ever had.. hands down.. the very best.

Very kind, careful technician.

I have nothing but good reports about your method of cleaning. This last cleaning, there was an issue with the date they were coming. I had them coming on Friday. We had gotten an email that morning telling us what to do before they arrived that day between 2-5 pm. No one showed up that day. Then we got a call on Saturday around noon saying they were through with their previous home and wanted to know if we were available. They came then and the young men were very nice, but they had us on their schedule for Saturday.

Very very pleased with the outcome of our area rugs. Not to mention the quality professionals that came out! So nice and knowledgeable.

I no longer have the cat or carpet in question, but Zerorez is the only company that successfully got out the cat odor. I won’t use anyone else.

Very clean and got out tough stains.