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based on 4128 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you so much for your review!
The ads are right. Zerorezdoes make a carpet look like new--even one that is badly stained
Thank you for your review! Please feel free to spread the word! We will get your carpets looking like new again.
Very responsive, and no chemicals.
Thank you!
I had the service done on my hardwood floor in the kitchen which was in pretty rough shape. The end result was dramatic. This is the perfect product and service to utilize when getting the house ready for a holiday or even to put it on the market.
I was so impressed with Luis Padilla, the owner, who is a very capable and forthright young man. He was a pleasure to deal with and I highly recommend his company for your hardwood floor cleaning. Lastly, there was never any aggressive sales pitches or follow up phone calls. Luis came out, gave me the estimate and left it to me to contact them if I wanted to schedule the service. I highly recommend this fine young company to anyone seeking a good quality floor cleaning and treatment.
Thank you so much for your review. The feedback you have provided helps us so much to know what we're doing right. We're so glad that you were happy with the service.
Our technician, Marcus, was amazing! Our carpets look brand new.
Thank you! So glad everything worked out well for you.
Odor free, no residue. Tech was very friendly, careful and accommodating. Changing if our time was very much appreciated. Customer service very high quality.
Thank you so much for you review. We appreciate every word.
Carpet cleaning came out great. Service technition punctual, friendly and spend the time to do a great job.
Thank you for your review!
Service was fast. Marcus was great and very courteous
Thank you for your review!
The products/services had been delivered exactly in the same way that they have been advertised on WMAL. What is not mentioned is the excellent customer service of Zerorez, and that for me is extremely important. Thank you Zerorez.
Wow, thank you for your excellent review! We do our best to provide the best customer service from beginning to end. So glad everything worked out well.
That you were able to get rod of pet urine odor
Thank you! Our pet treatments work wonders on those pesky pet odors.
Natural, pet friendly
Thank you!
The technician, Lewis, was wonderful. He explained the whole process and did an amazing job. My carpets look brand new. Also, the tile cleaning in the bathroom is fantastic and surpassed my expectations. I will definitely recommend Zerorez.
Thank you so much for your review. We make sure to hire only the best technicians. So glad everything worked out well for you.
The carpet came really clean without a lot of fumes. The technician was very nice and professional. He did an excellent job.
Thank you for your review! We are so glad to know that our technicians are leaving such a good impression. Looking forward to working with you again.
They are on time and it is easy to make appointments. They really do get the carpet clean. Best carpet cleaning ever!
Thank you so much for your Review! We do our best to make scheduling as easy as possible!
Quality product excellent service. The complete package. Efficient and timely.
Quick drying time and effectiveness of product for removing stains. Luis was friendly, honest and helpful.
Thank you so much for your review! Looking forward to working with you again.
The products are safe for my pet and toddler. And the service technician was extremely helpful, respectful, and kind. His name was Marcus Smith and he was the nicest. Great service!
Thank you for your review. We are glad you were pleased with our service. Looking forward to working with you again soon.
Friendly and did a great job
Thank you for your review.
Good customer service, different system appears to remove stains/soil better, price was competitive with others
Thank you for your review! You're absolutely right about our system. We have a patented system that no other carpet cleaning company can use. It's what's separates us from everyone else!
Awesome
Zeroes did a fantastic job cleaning our carpets. We have used them twice to clean carpets on both levels of our home. Technicians were very professional; called 30 minutes prior to arrival, used corner guards and shoe booties to avoid tracking dirt in the house, explained all questions I had in a courteous manner and left our carpets cleaner the they have been using other companies. The owner even followed up with me to ensure I was completely satisfied. Don't waste your time with other companies, they won't come close to Zerorez!!
Wow! Thank you so much for your amazing review. Leaving this kind of good impression with our clients means so much to us. We're so thrilled that you were completely satisfied with our service and are looking forward to working with you again in the future.
Lower fees. You are very expensive !
Safe, non toxic, quick
Thank you for your review!
Zerorez is the only company I will ever use to clean my carpets again. I don't remember the guy's name who came to clean the carpet, but he was great. I was so pleased with the job he did that I had to give him a hug before he left. The process Zerorez uses is by far the best I have ever seen. None of the companies we have used in the past compare to Zerorez.
Thanks for opening my eyes to what clean carpet looks like. I will definitely recommend your service to everyone I know.
Peg Little
Thank you so much for this amazing review. I'm so glad we were able to exceed your expectations. We enjoyed working with you and can't wait to see you again in the future. Thank you!
Great service. Very helpful and friendly. Good job!
Thank you so much for your review. We really appreciate hearing back from our clients. I'm glad to know everything worked out well.
Technicians were on time and friendly. Work was done quickly. Carpet looked clean and wasn't too damp.
Thank you for your review! We're so glad you were pleased with our service. Looking forward to working with you again in the future.
The technician was wonderful. Best of all, my carpets look and feel really clean. It's the best job I have had done - and I have used Stanley Steemer, Sears, etc.
Thanks for your review! We are continuously working very hard to be the best in the business. Glad to know you were happy with the results.
No chemicals
Prompt service. Site cleaned up, personable, and reliable.
Thank you for your review!
Professional service and excellent results. 15-year old carpet looks brand new!
Thank you! Glad everything worked out for you.
Easy and quick to make a reservation. Prices were good. Technician on time, friendly and did the work very fast.