Customer Testimonials
The staff are exceptionally polite and knowledgeable. From the moment you are welcomed at the entrance door to the time you leave, all the staff are cheerful and eager to assist you.
The service team is great. Alex constantly texted me updates. I’ve heard a lot of bad stories from people at campsites about the service department where they purchased their unit. I am always happy to tell them of my great experiences with mine. And not just once, but EVERY time. They are helpful, friendly, and polite. I’ve Never has a bad experience with the service group. From dropping off my camper, during the repair and inspection process and picking my camper up. Five-star service!!!
Very courteous and kept us updated the whole time they had our Motorhome.
Friendly staff that was very patient with helping us find the Travel Trailer that would fit us best. Great selection and options were available. Ensured we had everything we needed when we left the lot. We are really pleased with our purchase and support from Great American RV-Hammond, La.
Nice travel trailer very good salesman
Courteous n professionalism
Extremely happy with my RV. It is just wonderful.
Scheduling was easy. Reminders were great. Facility is great and the service staff is awesome. Updates and time to touch base is everything
Great communication. Transaction was smooth and easy. They were very thorough with the delivery process.
Robert Gardner was assigned to brief me on my 2023 Sprinter van. He was not only extremely knowledgeable..he was patient and personable. He demonstrated each feature of the van. He followed up with another meeting to provide further assistance with questions that emerged during the freezing weather that occurred in the Alabama shortly after my purchase…
On both occasions, I felt at ease with every question I asked about the intricate features of the Mercedes Airstream van. He not only discussed each feature..he demonstrated ..and when necessary reviewed the feature again…..and supervised me in performing the actual procedure. Such was a great confidence builder. Adding to my confidence ….Mr. Gardner assured me that the technical staff was available if I had any follow up issues should such occur.. In fact, he personally introduced the other technicians at the dealership who were available an skilled in maintenance of Airstream Vans.
Be assured, I will recommend this dealership because of the professional staff who are readily available and committed to assure a customer with follow up care when needed. This assurance is invaluable and reflects well on the dealership, including the supervisor who joined us during my appointment on-site. A great team. A caring team..
Promoting Audrey to Service Manager was a Terrific Move. Every time we bring in our 2022 Entegra in for Warranty Work and/or Service Work, Audrey, and her assistant Jasmine in the Service Department @ GARV Memphis Exceed our Expectations!
I had unit inspection for my warranty coverage and service personnel were courteous and pleasant to work with. They got right on it and was finished in a good time for me to pick it up!
Verry nice
Trace was a superstar, as usual!
Grand Design
Great sales and delivery experiencer
Excellent after purchase customer service
Nice folks working for the people
Receiving text messages to let you know what is happening with your rv
Great customer service
The people
I have emailed a lengthy letter praising the team at the DeFuniak store. Please see that letter
The professional service I receive with a personal touch!
THe techs are helpful and patient, the managers are well-trained and knowledgeable.
First class no pressure salesman Tyler Abadie . Facility’s are amazing and service is also fast!. 3rd rv/fifth wheel purchased from them , Highly recommend.
The people are great, and try there best to meet your wants and needs
The access to every super store, throughout the area. This enables me to get repairs wherever I am instead of taking to original dearship
Prompt and good communication
Exceeded expectations!
The entire staff persons, from sales, to service, to finance, demonstrated their commitment to making a successful purchase, through their efforts.