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Client Testimonials
Great customer service
Timely, process makes sense, fine young man working with the customer made it a pleasant experience.
Great service. Technician was very thorough and knew how to do the work professionally. Pleasant to deal with. Prompt and on time. Made a point of explaining the service work to be done.
Carpet looks good. Technician was promptly and courteous.
Very competent and friendly technicians. Very careful to perform the services right.
The honesty of the serviceman who did not do the job because he felt it unnecessary. And made other suggestions, then No bill.
I have many children who come through my home. From babies to teens. I can never say no to a child in need & my home has to be clean. I never believed I would be able to save my carpets and could not afford to replace. Although my carpets are not perfect they look great. They got almost every stain & I thought it was a lost cause. Thanks to hearing your ad on 105.3 I now feel great that I can keep taking in kids & knowt they are free to crawl on a clean & chemicalf ree carpets !!!! Thank you
The carpets looked great, the technician was very professional and was great to work with.
Where do I start?!!!! Bill & Akash treated me and my house better than anyone EVER has....they were CLEARLY committed to providing the absolute best service they could. They were clear and upfront that, after the thorough treatment they planned to lay down in the hope of removing as much cat urine smell as possible, that the carpet may be too far gone to work as well as they would like it to. The carpets (on the surface) felt drier than ANY company has EVER left them....Bill & Akash were diligent about getting as much moisture out as possible and they did and EXCELLENT job of that. Carpet was still wet when standing on it for a bit but WAY drier than ever before! I know this is a long note but I really want to compliment you and your choice of product AND,,,more so,,,,your choice of technicians....it's not too often that one feels the people REALLY care about doing a good job and these two guys did a FANTASTIC job! I will definitely be calling again when it's time for another cleaning.
(NOTE to Zerorez....I'm not checking the block below for publicly sharing my name because I do not want my last name on the web....BUT,,,,if you can sign me off as "First name removed" or "First name removed L." that would be good & you'd then have my permission to do so. Thanks!
Great cleaning. Our carpet hadn't been cleaned in some time. It looks great.
Will wait to see if it stays clean like you advertise before final judgment. Technician was thorough and professional.
The rugs came out very well and Sean is a valuable asset to your company. He took the time to explain any questions I had and was very thorough on the job.
EVERYTING!!!!
My carpets look like they looked when we moved in and the house was new. They are so clean even around the edges where all the lint and pet hair gathers. There is not a crunchy feeling when walking on the carpets that I had the last time we had them cleaned by another company. I love that there is not an odor left behind and the service is so green. I have already told my co-workers about how great my carpets looks. I would recommend them in a second.
Friendly, professional service people. My guys, Akash and Bill, were fantastic! They did a great job and I would like them to come next time. Thank you for a job well done!
Outstanding customer service, desire and willingness to make sure the client is happy. Going above and beyond the call of duty.
I especially appreciated that Bill Helg returned to take care of some stains that had resurfaced from water heater damage. Bill was very personable and caring as well as his co-worker Shawn and a young man who just started 3 weeks ago.
tHE KNOWLEDGE OF THE WORK, AND PROFESSIONAL WORK ETHICS. GOOD JOB
Friendly tech. Great cleaning.
Pleased with the excellent cleaning of our carpets and rug. Best professional services so far. We'll have ZeroRez back soon.
I did not have to do it. The crew was great. The carpet looks good.
That they clean so well!
Great!
Anthony, or service tech, was very knowledgable and taught us some things about carpe we hadn't know before. They did a great job of cleaning our carpet that hadn't been cleaned quite so well previously. I will definitely use them again next time.
Efficiency of the process.
And very capable people who explained the each step they were taking to provide the service.
Water based, great customer service
took time to take care of spots and cleaned up great!
First of all I would like to thank Zerorez for Cleaning our carpets. It was the first time we used them and they were awesome. The technician , Shaun, was amazing. He did a wonderful job at our house. Even though we live in a condo on the second level he was really good with that and never complained about the stairs. He was very careful with the walls and even wiped off the tiles at the front door. What an amazing young man. Our family thanks you for not using harsh chemicals.
Excellent cleaning. Very professional. Definitely will use again.
Excellent service from Shawn. Process is excellent. Only suggestion would be to have the technician leave the entry as clean as when he arrived.

The cleanliness of the carpet and the friendliness and professional attitude of the worker (Sean). This carpet was extremely dirty when we moved in. Now, even though the stains could not be taken out this time, the carpet smells so clean and feels so soft.