Customer Testimonials
I took off one point due to a few hiccups in service a couple of years ago but since then, my service has been great. The issues I had previously may have been on the actual techs not showing up or it could've been because the office didn't have a manager for a period. I ended up going to upper/regional management about my issues and it was immediately addressed and my service is back to the same exceptional service I had for years with Terminix prior to that period of hiccups.
Mostly my great review of service is due to the tech professional, Hugo, assigned to my area. He's great! Always efficient, thorough and courteous and gives informative explanation about the service. He is an asset to the company.
I don't know if Joshua, servicing my place yesterday, used anything to keep the banana spiders away like the last stuff that people would put inside the bottom of the ceiling over the cars, because we didn't talk about it; I always like to have the area outside of the front and back door sprayed for bugs, to keep them out; I didn't know only the metal was sprayed until he told me, as I see dead bugs on the mat out front. He was very helpful, and being that my grown daughter from Louisiana (who will inherit this) is scared to death of the huge spiders that string huge webs around here. We have ony seen smaller webs in the azaleas with baby spiders that elude getting smashed most of the time. You have to really stomp on these spiders because I've tried everything else. Joshua was really good about everything; faster than everybody else who has come at some time.
Issac is always professional, knowledgeable and informative. He ensures that we understand then the issue is and how he will address it. Super friendly!!
Great communication on findings, calls before he comes and when is done if I am not home
Great service. Prompt, efficient, and professional
Our technician, Alvin Price, is punctual, courteous, friendly. On a previous visit he pointed out some decay in the wood of our siding, maybe beyond the call of duty. Very helpful to us.
Yennifer Alvarez is a good technician and very detail-oriented person, who also pays heed to customers. She represents Terminix well, hence my score.
Jason has been my tech for many years. He is always so helpful.
I’ve had the same technician for years. Mike. He’s a good guy. He’s reliable. He knows my house.👍🏻
Very consistent in your work
Jessie is polite, kind and very thorough.
Ryan Burke always comes when he says he would. He always knows how to take care of of various insects
Professional services and personal attention.
Thx again - we remain Pest-Free!!
Terminix does good work, and that's all I need.
Tech is always courteous and informative. Has been very helpful in taking care of my account and concerned since my husband died.
Devon, who does our service, is amazing. We have never had a bug issue!
You just can’t go wrong having Michelle as your tech
We’ve been using TERMINIX for years now. All of their reps are very knowledgeable and have great customer service manners.
Very thorough!
Dependable service
Sundar Bhagwandine is reliable, knowledgeable and conscientious. He takes good care of our home.
The Tech James Mason was very thorough and knowledgeable. He walked me through what his plan was and why.
The service technician always asks if I have any issues that need to be addressed.
Courtesy and conscience
Our service technician is knowledgeable, friendly, and professional. We appreciate the way he interacted with us. He listened to us when we pointed out areas of concern and takes care of them in a timely manner.
He always lets us know when he is coming and checks in before he leaves.
Thanks for the good work.
Reasonable pricing, professional technicians, very thorough, and respectful of property. I recommended to my daughter and she says the same thing and we don't live in the same county.
My tech is great he is doing a great job getting rid of a ant problem my tech is chris
Wayne is polite, responsive
The exterminator was professional, well knowledged and courteous.