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Client Testimonials
Scheduling an appointment was quick and easy and I was able to have someone come out within a few days. The technician (David) was very friendly and professional. The carpets look and smell so clean after the process was completed - very happy with the service!
Customer service was absolutely amazing. Very friendly. & price was reasonable. The products smelled amazing!!
Always a great result with no hassle and a great price!
no chemicals
Nate and Teddy were very professional and courteous. They were quiet and I didn't even realize they were working. They showed me pictures of my air ducts and I was very pleased with how they kept me informed along the way.
The Zerorez carpet cleaning service is excellent. It cleans and disinfects the carpets the best I've seen. The technician was very informative and offered me many options for my needs.
Quick efficient and the carpet dried very quickly
We were very impressed by Nate, who did a wonderful job cleaning our ducts. I don't believe I saw him even take a break all day. It was a large job, as we have two furnaces and a lot of vents.
Joe came in the afternoon to clean the carpets, but couldn't do them the same day. We were not going to be home after five, so he wasn't able to start the carpet cleaning. He was very nice and helped Nate finish up and load everything into to truck. He even called to reschedule the carpet cleaning, which was yesterday.
Mark arrived right on time and did a great job cleaning carpets and upholstery for us. He was very attentive and did a great job.
I must say that the only problem seemed to be that the customer service group should understand how long a job can really take to complete. They scheduled both duct cleaning and carpet cleaning on the same day. They should tell customers that there is a 4 to 7 o'clock window that you could be scheduled for. No one wants work done after 5 o'clock. I think you need to be more realistic in scheduling your work.
My carpets look brand new!
very efficient
PROMPT AND EFFICIENT.
Carpets looked New after they were cleaned
Our cleaner was wonderful! Very helpful, meticulous, and super nice. He didn't mind my young son watching his every move with his machines, and Our carpets look fantastic.
The person that came to my house was very respectful of my home.
The service technician, David Bierema, was very polite, explained the products that he was going to be using and what the expectations would be from the carpet cleaning. He called prior to arriving and was very prompt in arriving at the time that he had stated. My carpets looked amazing after the cleaning was completed. David explained the post cleaning instructions and provided me with a hand out of the instructions as well. I was extremely happy with his service and how great my carpeting looks!!!!!
The technician was very professional and he did an awesome job cleaning the carpets! I have already recommended zerorez to everyone at my school!
THe work seemed to be very thorough and David did what I asked to make me satisfied.
Chemical free
The service and technician were fabulous. He was friendly, professional, and explained everything in detail. I will be sure to use them again and request the technician David.
The ease of making appointments and the technicians are very nice and knowledgeable.
Professionalism:
- Great communication prior to the appointment and showed up early in the expected time window.
- Price as quoted very accurate.
- No pressure sale. I had the areas cleaned that I wanted and no more
Quality:
- Carpets looks and smell wonderful
- Used floor fans to dry the carpet faster so that we could use the rooms
very pleased with the results of zerorez services, carpets look great
The great service, quality and not to forget the "clean" smell.
Everything was Great from start to Finish. Dave our carpet specialist was Fantastic! Very Professional and Efficient in his work. Very Happy with the Company and the Service will defiantly recommend to Friends and Family!
Thank-You!
Personable and professional technician; offered additional services but not pushy; worked quickly and efficiently; courteous and respectful. Very happy with the results of the cleaning; will recommend to others.
My husband and I like everything about the cleaning itself, but mainly, we appreciated Anthony, who cleaned our carpets on March 25. He was so knowledgeable about the products and recommended the perfect solution to our problem. Most importantly, he was kind. Anthony was extremely respectful of our home, children, and pets. He was smart, engaging, and took such pride in his work. I was amazed to learn he had only worked for the company a short time. Please thank him again for us, and let him know we will absolutely request for him to visit us when we schedule with Zerorez in the future. - Dr. Constance DeMore Savine
Our technician went above and beyond to provide us with a great service. He was thorough when explaining the options to us and was knowledgeable about the products. This was a very positive first experience using zerorez and we will definitely be returning customers because of it.
Our service tech arrived on time and did a FANTASTIC job. He was polite and friendly. You guys rock! I will definitely tell everyone I know what a great job you did.
Technicians were very nice
Daryl the technician was excellent. He was very professional and did an outstanding job explaining the process. Have already referred to family and friends.