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Client Testimonials
That no harsh chemicals were used to clean the carpets. Lance was my technician for my most recent ZeroRez appointment last week and he was knowledgeable and courteous. I would recommend him for future jobs.
Everything was great
Friendly and courteous staff
Professional and knowledgeable
Definitely will have them back
Thanks
Great
spots were removed
We thought that everything was explained very well.
The technician was polite and took his time telling us what he was going to do.
The technician did a very good job.
I like the way my carpets perked up after your cleaning. They are brighter and "fuller" than they were before Zerorez came. I don't see or feel any residue on the carpets at all. Also, there was virtually no smell (or maybe just a slight scent) while the carpets were being cleaned and after drying. I am sensitive to smells, and it was great that this was not an issue with your carpet cleaning product. The technician, Dave, was also excellent. He arrived on time during the projected window, even though there was flooding in the area and his van had a flat tire. Dave was personable, professional, pleasant and efficient--he seems like a great employee. All in all, I am pleased with the services you provided.
I was very satisfied with the service. I can't remember the guy's name that did the rugs but he was quick, knowledgeable of all the rules and the products. he did a great job on the rug,it looks really good. I would also give him a 10!! Please make sure he gets the credit!
What can I say? Vance surpassed our expectations with the air ducts and carpet cleanings he did at our son's home in Clairton. Our son was very pleased & happy with the clean & great smelling [actually NO more dog smell] carpets throughout his home.
Vance was very professional, competent, knowledgeable and he is the only person I would trust to do air duct and carpet cleaning in our own home in Fayette county.
Vance is a very valuable asset to your company; please reward him for his incredible work ethic; his great representation of your company; his conscientiousness; his knowledge of the work to be completed; his willingness to explain the process of what he was doing; and, his rare friendly attitude.
I discussed our using your company for the work at our son's home; they had nothing but positive comments and convinced us we were making a very good decision!
And, they were correct!!!
Please share this review with Vance; he definitely deserves them!
Quick appointment. No perfumey smell
Fast response when I called to schedule. Prompt service technician had a smile on his face, was patient explaining your process, patient answering my questions and got the stains out of an area rug and seat cushion! Fabulous! Would highly recommend!
Everything looks amazing and we were very happy with the service.
Carpets look and smell amazing. Our technician, Dave was polite, professional, timely and very detailed in explaining the products and process, along with all other items available from Zerorez. I was happy to be able to see the clean versus a non clean section before he finished the job. We like the process uses no harsh chemicals and will do again in the future. Thank you for the simple, great experience.
Zerorez was extremely easy to use from start to finish. The customer service department was great at helping set a date that worked with my schedule. The technician that came to my home was very polite and efficient. With it being a 90° day I was quite happy to see him place cover over my front door to help keep the cool air in and the bugs out.
Your Carpet Specialist, Alec, was a very nice, professional and intelligent young man. He was a great representative for you and your company. He explained everything in detail and quite clearly as to what he was going to do. I called in on the WDVE Radio Special, which is $109 for 3 rooms, but after the $15.00 water disposal fee, and all of the other "necessities", my bill sky rocketed to $368!?! A far cry for all of the advertisements. A shout out to Alec for a fantastic job.
Affordable, upfront on fees, timely! The tech was super nice and professional.
Dave was a very hard worker making sure we are satisfied we will be calling again forsure great price great service
My technician, I believe his name is Seth, was fantastic. This was my first experience with a professional cleaning service, and he made the process seamless. He communicated clearly and effectively and was very quick and efficient. Very happy and will definitely call again! Thx
My husband and I are so pleased with the services we received. Ryleigh was amazing and thorough in explaining everything. She called and let us know she is running ahead of time, which worked great for us! She was absolutely kind and professional. We highly recommend Zerorez and especially Ryleigh.
I like the service and thorough cleaning.
Was really worries about the dirty spots and and other areas that looked shabby. Carpet looks like new and all the spots that I was worried about were gone. Good job.
Carpets look brand new , smells clean and the ones who clean your carpets are knowledgeable , nice , very detailed in the products they use .
I loved the representative who came to clean my sectional. I think he was very personable, polite and efficient. My only feedback is that the continual pushing of additional services, although I'm sure your representatives are encouraged to do so, was a bit much. It is great to know about other offerings or improvements, but at one point it became a turn off. When I've had local family-owned businesses provide the same service they do not press on for additional charges and products.
Our carpets have never been this clean.
The drying time of the carpets was minimal.
very happy service and technician!
Our technician was amazing! Very friendly and he made sure that I understood everything about the process before he got started. It didn't take long and our carpets turned out amazing. I will definitely be using your company again!
Great quality and my rugs look awesome. And the gentleman that cleaned the rugs was fantastic. I would like him to come back to do my tile grout
Vance, did a fantastic job at our home. We are so pleased with how our carpets look and how fresh they smell.
I have used your service in the past and once again I am very pleased with the friendliness of your staff. They are knowledgeable, polite and respectful of my home and they manage their time wisely. My carpets look amazing. I had a lot of pet stains and was content for a 50% improvement. Your cleaning technique is outstanding and once again gave me over a 95% improvement. I am more than delighted. I will continue to use your service.
Excellent service with environmentally friendly cleaning.

Good workers