Client Testimonials

Non-chemical cleaning, competitive pricing, intelligent and friendly scheduling, professional and prompt on-site cleaning.

Carpets smell fresh. The service was quick.

had the air duct cleaning, upholstery cleaning, the carpet cleaning and ceramic tile/grout cleaning and sealing done. I am happy with the way everything turned out with all of the services. Additionally the technician was wonderful to deal with. I will never use another company for any of my needs.

This was our 2nd experience with Zerorez and it was just as good as the last one from Nov 2019. Lance, our tech was absolutely the best. Zerorez is lucky to have him as an employee. He is professional and very attentive to the customer’s needs. He is not pushy as he explains all the Zerorez options.

Spots came out. Quick and easy

The representative did an excellent job. She was so concerned to do a good job. She worked very hard and removed some spots other carpet cleaners could not remove. I don't know how she did all that work, but I am very happy with the job.

Job well done

Great price, on-time, professional employee.

Service was able to work around the dates I was available. Technician arrived on time and called about 15 minutes prior to arrival and had me evaluate the rugs after they were cleaned.
The technician spent time on trouble spots.

Dave was a 10

As previously stated the tech was great, no complaints there. Thank you for the follow up calls from your female manager, I can’t remember her name. I feel heard, and I appreciate that, not something you get a lot of these days.

All is well, Randy was wonderful. Will recommend and use again.

Product worked well and Donna was very thorough in assuring everything was cleaned.

I like the way the products deep clean

The technician was very quick and carpets dried quickly.

Very satisfied Women worker was great. Would like to have her for next week

I appreciated the phone call as he was arriving. I felt like the technician respected my home and put booties on immediately and put a screen to block the outside door. The air duct cleaning is one of the most fascinating processes I’ve seen. My husband and I were happy that you could see the before and after picture of vents. I would use this company again. Maybe next time I’ll have the floors cleaned.

The service was prompt, professional and quick. Minimal disruption and the technician even offered some advice on filters. I'd highly recommend them.

I like how clean the carpets are after your service people are here. I love how it smells clean and fresh and not soapy!

Person that did my carpet’s name was Lance Kane he was very good very personable explained everything what he was doing and I would recommend him to do my carpets again

Great service, very reasonable. But most impressive is the customer service. This is my 3rd time using them and will continue

The room smells very fresh in the floor felt very soft to walk on not crunchy like soap was left in it

Drys fast. Everyone is courteous.

They guy did a very good and efficient job and the carpets look beautiful.

Very professional and friendly. Thorough job explaining process and executing job. Easy to make an appointment.

The crew member showed up on time and was very personable. The carpet and rooms looked and smelled clean and fresh.

Lance was fine

Great job great service techs got everything super clean couldn't be happier 👍👍

Talked with your manager this morning; Tech was fine, still want you to lower your prices or I’ll have to go with a different company in the future. 5 min to clean 12 steps for $60 seems excessive.

I received a call from your office manager Rachael this morning in regards to the survey that I had previously filled out a few days ago. I have a better understanding of the process now I am just too old school for all this fancy technology and I don’t like that the call center did not quote me with the tax included or for all the services I asked for.
When you’re calling in to book the special and you ask what prices are of other things (unrelated to the booking) I would like a general total even if I don’t schedule that with you that day. For you to just quote out prices without totaling them all up for the customer, doesn’t really help us older folk When trying to budget a cleaning On a fixed income.
Luckily for you, your staff is so incredibly helpful and friendly that I have no other choice but to give everybody I’ve dealt with in Pittsburgh, a 10.
Would recommend to family and friends but I’ll let them know about my call center experience and to relay as much info as possible to get more accurate pricing. I’m not trying to have a heart attack over $50, thank you. Also thank you for the follow up from my previous review