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Client Testimonials
Great job - even removed stains that had been in the carpet for over a year.
Service was great, Lance was AWESOME!
house smells clean and fresh
very professional and courteous.
The results and quickness!
Was a great fast service. Very nice, friendly people. Cost was a bit higher than I expected at 160 for an area rug, but glad I was able to salvage my rug that had pet stains and smell
The service was great and my carpets look brand new.
Very professional and did a great job. My carpets look great.
Great results and a very friendly and professional worker.
Carpets smell fresh and look clean! Technician was very knowledgeable and friendly!
technician Mariah Moyer was extremely professional and personable. Explained the whole process and treated our house as if it were her own. Made sure everything was clean and double checked all work areas. I would recommend Zerorez based on her alone.
Technician showed up on time, was courteous and respectful of property.
The job was well done.
Very knowledgeable, quick but thorough. The products they use are safe and non toxic.
Great service! Arrived on time and the work was done very well.
Kevin did a great job with the carpet
Kevin was very professional and informative. The job was everything we hoped it would be
Dave did an excellent job!
Each time I called the company, they were able to fit me in on their schedule at a time that corresponded with mine. They were courteous prompt and efficient.
Professional and timely service! Cleaning process was explained well, and was kept updated on the process. Really happy with the service.
The products smell fresh and very good. The service was outstanding. Donna was very knowledgeable and explained everything about the treatment beforehand. She is very friendly and knows her stuff. Two thumbs up and I would definitely recommend these services to anyone.
Originally I gave a poor review. The female manager called me and asked that they come back out to do another service free of charge to me. She also advised me she would be sending out the tech supervisor. Even though the secondly cleaning didn’t make much difference to the appearance, I learned a lot. Surprised by this company and how well they handled their customers. Tech manager was very nice, and they don’t deserve a bad review based on the condition of my carpeting. They did what they could. Here is my new oneX thanks. Also want to note that the manger called me within minutes of my original review, talk about on top of her game! Thanks again.
Friendly staff, accommodating schedule
Not only was the rug cleaned exceptionally, well, we like the fact that they had up the wall guards and they put up the curtain on the front door. So cold air isn't blowing in the whole time. They're there.
I like that my service technician was very friendly and knowledgeable
Our technician was very friendly and updated us the whole time. Cleaned up afterwards as well. The product also is natural and free of harsh chemicals
I like that they are very thorough in talking about the issues before even treating the carpet. I like the variety of services. I love that the carpet was dry in about 8 hrs.
I liked how I was able to schedule an immediate service online. Everything was completed on time and my carpet looked brand new. Thanks!
The technician was wonderful! Explained everything clearly and was professional and friendly.
Great service. David was the serviceman. He was Prompt and through with explaining the services and process to me. I signed up for the 3 rooms special for $99 and free $50 gift card to Priminti’s. Can you make sure I get my gift card?
Spoke to the manager. She said that this is based on the tech and the outcome. With that said, corporate you need to change this survey to directly reflect the tech performance, simple as that.