Client Testimonials

Was very pleased that your technician was able to remove stains from my sofa. Did not expect such a good result since stains were old.

I’ve had them over multiple times. Technicians are always pleasant, professional and do a great job.

FANTASTIC Job (as always)!! Plus, Dave's professionalism and personable nature were a dynamic combo...THANKS so much!!

Best,
~Mermaid Wendy~
{of the "Freaky Fish People" ;) Home}

We have used Zerorez many times and are always very pleased with the results and the employees!

Excellent service and amazing results. I did not for one minute believe that the stain could be removed from my carpet. Kevin Jackson did a fantastic job and deserves kudos for his service, his personality, his kindness. It could not have been a better experience. Thank you so much.

Quick easy efficient effective

Great responsiveness, great communication. They went out of their way to help and accommodate our needs. Very friendly and kind.

Profesionable and courteous

My carpet is clean & looks great!
Seth, my technician arrived on time,
explained the cleaning process, took
all the necessary precautions to protect my floors & woodwork leading to the bedroom carpet. Placed styrofoam squares under all the furniture legs. Wiped all the door handles & surfaces with disinfectant that he touched. He was very polite & courteous. He completed the job in the amount of time he stated. Thanks Zerorez!

Professional, thorough and efficient associate provided desired result.

I love zerorez and look forward to my appt every 6months.

The response time was incredible but the friendliness, professionalism and over all niceness of Rachael and Jesse is just absolutely the best. From the start of my experience to getting a quote and then to the actual work. Rachael was very accommodating and answered all my questions. Jesse was friendly and courteous while we walked the areas for him to get estimates. The overall work that Jesse performed was so good. I had some of our employees calling me while Jesse was still there saying, WOW, what a difference they see already. It was great. Jesse even took the time with me afterwards to walk the areas. I was blown away. Thank you Rachael, Jesse and ZEROREZ!

We definitely will be back!
Thank you!
Name removed

The carpets looked great after the cleaning. The employee you sent was polite, very helpful & thorough. Got same day service too! We will definitely use your service again at our other rental.
Thank you!
Name removed

They were very efficient. They got the carpet way cleaner then I thought possible. They were very professional and very timely in getting the job done. Also the company gave us some free sanitizer for our hands and hard surfaces in the home, which was very thoughtful of them. Reasonably priced as well.

Reasonable prices and natural cleaning without fragrances and residue

He was very efficient, on time, very personable he recommended products such as stain removers And a Scotchgard I think it was in certain areas he didn’t recommend it where he didn’t think it was needed.

Thank you

I am sure you get this feedback all the time regarding Rachael and Jesse. Rachael is beyond punctual, beyond accommodating, and the highest ranking external personal I have to deal with on a week to week basis. The team of Jesse and Rachael is like none other. Jesse is never late, has never denied a same day job, and completes all work to our liking. We have difficult residents and he just knows how to work with them on a one on one basis without upsetting anyone. If you haven’t already, you need to really look at what these two provide your company- they are the reason we keep using your services time and time again- even knowing other companies are cheaper; nothing compares to the level of service they provide us. They need to be put on a pedestal and recognized for their organization and overall success of the department they are running. Rachael answers my calls and emails all hours of the night. It can be 5am or 8pm and she’s never dropped the ball on our line of communication. For me, I feel like every company needs a duo like these two. Give them praise give them a raise! WE LOVE YOUR WORK, WE LOVE YOUR BUSINESS! Way to go ZEROREZ. And as you know, we refer you to anyone with ears. Thanks again and again!

You did make it right, I will give you credit on that. Just will never use your company or refer you ever. A simple rug cleaning turned into a 4 week eyesore and more construction on our property which is something we just didn’t need. Manager took care of us and she was really timely with the resolve.

Your manager Rachel, reached out to me in regards to my first survey. I am satisfied with the outcome and the tip feature she explained to me, was not how I had been told the process by the person who was at my home the day of the cleaning.. I apologize for my original review stating he was asking for a tip.
Overall everything is okay I just can’t say that this company is better than cleaning then the others I have used in the past, that’s all.

Chad was very professional and pleasant to interact with and he was respectful of social distancing. The carpets look as good as they can for as old as they are. Would definitely recommend this company.

Prompt, friendly and did a great job.

Great, prompt and professional service from Donna

Lance was awesome. Did a great job and even my dogs liked him. I would recommend him and your service to anyone.

The gentleman who cleaned my carpets was quick and efficient. My carpets look brand new again.

Lance explained the whole process in detail and was very friendly. I got a basic cleaning because it was a requirement for me to move out of my apartment, but he did a great job. The carpets looked and smelled fresh after the cleaning, and it was a faster process than I expected. I would use Zerorez again, and would recommend to anyone.

Very friendly carpet looks great

Wonderful service, very professional. Lance and Dave did an outstanding job

Excellent job in cleaning the carpets

Only had carpet cleaned and deodorize. Really thought steps carpet would need to be replaced soon because of dirt and some staining not because of ware. Honestly could not believe what I was looking at! Then was the slightly nauseous moment knowing we had been living with flooring that filthy.
The funky smelling former fish tank room is new looking and no oder of any kind remaining. I could go on.
Let’s not forget Kevin. Offered all your services and left it at that. All business ,game on, then gone. Didn’t even get to say good bye. Or give him a tip. Cheep skate. Get you next time Kevin and thank you.

The service was great . the 2 associates did a great job and made some great recommendations. The end result of the cleaning was amazing.