Patient Testimonials
Everything
Well organized- friendly, competent staff
Quick turn around from Appt with Dr. Diagnosis and referral from insurance company to inject
Pleasant reception. Dr.is straightforward, offers options and is very pleasant.
Dr. Keller and staff always go the extra mile with care, understanding, and knowledge. I would not let another doctor care for my back.
Your staff is amazing!
Effecient
My first visit in many years to an Orthopedic office. Very friendly, efficient and caring. I would definitely recommend JOI.
Appointment kept on time, friendly staff, meaningful discussions with doctor offering options not necessarily surgery to solve issues.
prompt on time
Fast and friendly staff!
Compassionate and Professional.
Very professional staff, great experience!
Prompt and competent attention by ALL involved, from the receptionist, to the dr’s aid, to the X-ray technician, and lastly, by Dr Kaplan himself. Courteous and personable. Very, very pleased with the visit at all levels.
The office staff is friendly and efficient, and the doctors REALLY LISTEN.
Everyone from receptionist to X-ray technician to doctor were amazing
Very efficient. Staff are extremely nice, give detailed explanations and take the time to answer questions.
Convenient friendly professional
Timely, courteous, helpful
Great customer service and welcoming staff. Short wait time
Just been going for long time.
Very professional!
Efficient friendly staff, doctor is great
Usually on time. Doctors are kind & clearly explain problems. I have had 3 physical therapists who were so kind & encouraging.
Awesome staff efficient sweet and knowledgeable!!! Never will I ever again use southeast orthopedic because I feel like a person with you guys and at southeast I felt like they heard people like cattle and try to make more and more money! At JOI I felt like it was amazing.
The staff is efficient and friendly. The physicians are knowledgeable and personable.
Surgeon was knowlegable. Showed us exactly what was going on with my back. Dr. Kambach was very nice.
Very professional and I didn’t have a long wait time.
It was prompt, all employees I was in contact with were polite, helpful, kept me informed on what they were doing, and knowledgeable about their job. The doctor actually listened to what I was saying.

I have felt that all the doctors and staff are respectful of my needs