Patient Testimonials
Dr Frykberg is very personal, as well as extremely professional.
Good service excellent the way the office runs seven months just so it’s very organized and I was treated well.
Everything. The Doctors can view the Patient Portal* for all Specialist medical records. Appreciate the Orthopedic Institute - for allowing low income Medicare Seniors to use this Clinic. Efficient, caring Staff.
Expeditious; clear explanations
I've been a patient of JOI doctors over the past 20 years. Doctors are the best, service is exceptional. Highly recommend and have recommended JOI to many over the years. Of those who have decided to seek medical services from JOI physicians have all been pleased with doctors and services received as well.
Mainly that I got an appointment. Dr Tandron and Jenny could not have been nicer I left feeling confident that I had gotten good advice and we are proceding with knee replacement.
Client/Patient friendly. Very engaging. Dr. Dale Whittaker extremely helpful with full, diagnostic results, info spoken so a non-medical person fully understands & the ability to clarify issues, clearly, professionally; with suggestions for next steps.
My favorite medical group to see!!
Expertise of the doctors. The coordinated way the office was run. Having one person’s direct number to answer any questions.
Everyone was very nice!!!! Dr Dale Whitaker, was totally incredible. Gave me options and his options. I felt totally comfortable, and I don't like or go to doctors often. I can't wait for him to give me a great quality of life. Need new Knees!
Thankyou for providing me help and taking my insurance!
Everyone was so nice and caring.
Outstanding medical care. Very professional staff.
Excellent clinician, Dr. Whittaker.
Friendly and efficient staff.
Everyone was friendly and knowledgeable
So far great
Dr Hastings is very attentive, explains options clearly. He also called me the next day with updated information.
Cleanliness
The ladies all helped me with my son and Dr. Freeman was so patient and understanding. He knew exactly what situation I’m in and he talked about a realistic approach and I feel really fortunate to have seen him for my injury.
Prompt and professional service.
No wait time. l
Enjoyed meeting the staff.
How well the staff treats you. The wait time was quick. Everyone was willing to answer question and listen to what you had to say. It was a enjoyable experience for me.
Prompt appointment times. Doctors and assistants care about your situations
Dr. Steinberg and staff are Amazing. They care about us patients.
Friendly staff
doctors
they were on time, courteous and made th pain stop in my break.
My experience at the Jacksonville orthopedic institute was one that I would recommend to Family and Friends. The medical assistants, were friendly and knowledgeable of the procedures that needed to be completed. Dr David Graham had very good bedside manners; that is what I look for in a Doctor when I go to a clinic. The wait time was on point. Thank you for your professional caring services.
Through the years JOI has been a first class place with a truly professional medical team. All of our contacts for services have been excellent. The results have been excellent to our satisfaction.
Was able to make appt. online. Not a long wait to get an appt. with the doctor desired. Wait time in office was very short. Xrays were available onsight. Doctor was thorough in explanation of the issue. Reception staff was pleasant and accommodating.
The Doctors and polite staff Dr Tandon is the best
Do x-rays right there

I was made to feel very comfortable by the office staff and the doctor.