Customer Testimonials
People are very helpful and friendly!!
Salesman at this location go above and beyond to make sure your purchase is custom fitted to your needs and requests
all good
The complete experience of buying our 337 Grand Design has been enjoyable. The folks at ALPIN HAUS Saratoga have gone out of their way to make the process a pleasant one. I want to say that Jess Balac has gone way out of her way to help us with the minor issues and is wonderful to work with. I will tell all our friends to shop at Alpin Haus Saratoga
They take care of our need’s immediately and with a smile!!
Service is excellent
We had just put our boat for the season, just left the dock and own our way. In very short distance the motor stop working,,luckily someone saw that we were having problems tow us back to dock. It seemed that the motor was not getting gas. We took it back to Alpine Haus and being on a holiday weekend, We were lucky that someone was there to replace the gas line so that we could get start to enjoying the lake. Thank you
Very friendly staff. Whenever I have a problem or an issue, they are very quick to solve it for me.
Family friendly and helpful
You got us right in for new batteries for our motorhome and everyone was very friendly. Thank you.
Dave’s promptness in resolving my issues.
Everyonewas very helpful and friendly
Your staff does a great job. Always helpful. I am so glad I opened mid-May, pool was clear and is beautiful ! Had the gas heater on yesterday to help get it up to temperature! Love my ALPIN HAUS pool.
Recently had RV serviced for Forever Warranty. I didn't realize the service location was separate from the sales location, and I got a bit panicked when I couldn't find my RV at the sales location. They had send me a reminder of the location in a text, but I didn't notice it was a different address. Glad my RV was safe and sound and I was able to find the service location easy enough the following day, but did cause some panic on my end when I couldn't find my RV when I went to pick it up at the sales location.
Brian in service is the man, very easy to work with, always keeps me updated on what’s going on, super nice guy.
Material was ordered and received quickly.
Installation was completed on time and as promised.
Willing to listen
We had a GREAT experience at Alpin Haus. We saw a camper online on a Thursday afternoon, reached out and worked with James, he was able to answer all our questions. We worked with Kyle on the financing and put down a deposit and said we would like to come in on Sat. whereas we were driving 4 hrs to get there. That didn’t give Jeff (the tech) much time to go through it but he did, and did a great job touching up the things that needed attention. He was still working on it when we got there Sat morning. He did a great job on the walkthru and explaining the things we weren’t familiar with. He even stayed after closing time and didn’t make us feel rushed as we got it hitched up and headed home. All in all it was a great experience!
Very smooth experience. Sales guy Lindsay was super cool and easy to work with. Business Manager (the money guy) was very nice and helpful! I came in with a very aggressive timeline and they delivered without issue. The Boat Tech guy that instructed me on the boat was very knowledgeable and super nice as well! Great people all around. Thanks for the great experience!
Personnel are pleasant to work with. Products are good quality.
Great Communication with Service! Always returned my calls and responded in perfect timing! I would highly recommend them!
Steven Tabor - Barletta Owner x 4
Friendly staff and responsive service department.
Everyone is happy and makes you feel very comfortable doing business with them.
Great service!!
Gil was great, as was the tag team.
I had a Great Experience from Start to Finish! Mark took great care of use through the whole sale. Andy went above and beyond to go over Everything on the boat. I was very impressed.
We love the design of the “ ST390RK”. The layout plans are very accommodating.
Service personal employees are friendly and attentive to our questions.
Knowledgeable and friendly staff. Very helpful with new RV owners
In all my contacts with Alpin Haus I have been treated with respect and professionalism.
Service technician was courteous, friendly and helpful.