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Guest Testimonials
I love the theater seat update s! Best seats in town!
I LOVE the new seats, screens and sound. The popcorn tastes better than drafthouse! If you guys had a better beer selection I would literally never leave (but the good news is 502 and big hops are right next door for post movie drinks).
Love the new Embassy theater layout - beautiful lounge area, and reclining seats in theater!
Friendly personel
Simple
I loved the recliner. The food. The atmosphere. Great service!
Love the renovation with the new seats and lobby.
Love, love, love the comfortable reclining chairs!!!
seatd. surroundings movies. food. polite staff
The cleanliness of the theater and the spacious comfortable seating
Our seating problem was handled professionally and courteously.
Everything, except it would be nice if you ordered food, they could bring it in the theatre where you are. Would be easy cause everyone has assigned seats.
The customer service was helpful when we had to switch movies. The food was great and the atmosphere is very relaxing.
Love the new remodeling at Santikos Embassy, ESPECIALLY the paired reclined seats. Theatres are so spacious and make the movie experience GREAT! The employees are very helpful and you can't get enough of Santikos buttery popcorn?!
I LOVE the remodel, the comfort and space of the new recliners; the cleanliness of the theater, and the helpful staff.
Many years ago, we stopped going to this movie theater because it was in not a very good condition. I didn't know about the renovation so, when a friend invited me a month ago, it was unbelievable! Very comfortable, clean, great customer service. Overall a VIP service! Congratulations Santikos Embassy and thank you for giving us, movie lovers, a chance to do what we love, watching movies in an awesome theater!
I love the new chairs and the ability to get seats ahead of time. We also greatly appreciate that you show a variety of Christian films.
Nice atmosphere, comfortable, loved it. I appreciate a cinema of this quality at the prices it offers.
We love the seats and the food is very good.
The community focus, the rewards program, the reclining chairs with space to be comfortable. I really like being able to go to guest services with questions or problems and to buy gift cards and tickets if I don't get them online. The ticket kiosk is good for some folks, but I prefer dealing with a person.
Casual atmosphere and friendliness of theater staff.
My husband and I enjoyed the newly remodeled Embassy Theatre location. Thank you. Unfortunately I have been unable to claim/add my points on the $850.00+ worth of gift cards I purchased for my family members in December. I was told at the "Guest Service" counter that your systems so they could not add my rewards points from all the gift cards I purchased. I waited one week and tried again at Guest Service. Again I was told that the system was STILL down and that my points/rewards were not being able to be uploaded. I went in a 3rd time in early January and still system down. Then my daughter went on my behalf in mid to late January and she was told by Guest Services that system was not up yet. I tried again during the first week of February and my husband and I were told go online. I tried again online but there was NO place on the web page which allows me to submit all my transaction numbers/gift cards I purchased for family. I am hoping I can get resolve in getting my points installed and added to my rewards. Kindly let me know.
The reclining seats! Comfortable, clean facility. Love the new memorabilia! Very cool. the only drawback? No more Icees. :)
Great seats! Love the selection at the concession stand.
Online reserved ticket purchase, reclining wide chairs/aisles
Reclining chairs
The recliner seats are the biggest bonus. Another part is the reserved seating makes finding seats a lot less stressful. It's also a non profit!
Everything
Enjoy very much the new seating and food service
Great job
Mary Ellen always helps me enjoy seeing her