Santikos Embassy
13707 Embassy Row
San Antonio
TX 78216
United States

Guest Testimonials

Report a concern   December 29, 2017 — Rated 10 out of 10 by R.M. Santikos Embassy
What did you like about your Santikos experience?

Clean, friendly attendants

Report a concern   December 29, 2017 — Rated 10 out of 10 by D.G. Santikos Embassy
What did you like about your Santikos experience?

Its always easy to book my tickets through the mobile app, the theatre is always clean and the seats are really comfortable

Report a concern   December 29, 2017 — Rated 10 out of 10 by E.S. Santikos Embassy
What did you like about your Santikos experience?

I love the recliner chairs. It’s updates such as these that make me a Santikos movie goer for life.
Report a concern   December 29, 2017 — Rated 10 out of 10 by A.V. Santikos Embassy
What did you like about your Santikos experience?

We always have a great time when we visit Santikos Embassy. The staff is incredible and the theater is always clean.
Report a concern   December 29, 2017 — Rated 10 out of 10 by J.M. Santikos Embassy
What did you like about your Santikos experience?

Very comfortable experience with great concessions!
Report a concern   December 29, 2017 — Rated 10 out of 10 by B.G. Santikos Embassy
What did you like about your Santikos experience?

The relaxing atmosphere and affordable snax.
Report a concern   December 28, 2017 — Rated 10 out of 10 by V.P. Santikos Embassy
What did you like about your Santikos experience?

Things I liked: No problems buying tickets online, affordable tickets, recliner seats, and pretty place to visit.
Report a concern   December 28, 2017 — Rated 9 out of 10 by L.G. Santikos Embassy
What did you like about your Santikos experience?

The recliners
Report a concern   December 28, 2017 — Rated 10 out of 10 by R.G. Santikos Embassy
What did you like about your Santikos experience?

The theater is great!

Your Santikos app and loyalty rewards website needs serious attention. My credit card is saved, but it will never process when I try to purchase via the website on my laptop or when I log into the app. I have to enter my credit card information each time on the app to buy tickets and it's frustrating. Please get an appropriate vendor to manage your website and app, so it's more robust. It is slow and not savvy which tells me you need a new webmaster that knows what they are doing.
Report a concern   December 28, 2017 — Rated 10 out of 10 by S.V. Santikos Embassy
What did you like about your Santikos experience?

I love the reserved reclining seats and the charity support.

Report a concern   December 28, 2017 — Rated 10 out of 10 by Y.C. Santikos Embassy
What did you like about your Santikos experience?

Being able to select my seats
Report a concern   December 28, 2017 — Rated 10 out of 10 by I.M. Santikos Embassy
What did you like about your Santikos experience?

The seats
Report a concern   December 28, 2017 — Rated 10 out of 10 by R.C. Santikos Embassy
What did you like about your Santikos experience?

The new seats are the best in town
Report a concern   December 27, 2017 — Rated 10 out of 10 by J.S. Santikos Embassy
What did you like about your Santikos experience?

The seats
Report a concern   December 27, 2017 — Rated 10 out of 10 by R.D.T. Santikos Embassy
What did you like about your Santikos experience?

Everything

Report a concern   December 27, 2017 — Rated 10 out of 10 by R.E. Santikos Embassy
What did you like about your Santikos experience?

The staff was excellent. The seats were great. Clean all over.

Report a concern   December 27, 2017 — Rated 10 out of 10 by W.M.P. Santikos Embassy
What did you like about your Santikos experience?

The recliner seats are comfortable and perfect for couples with small kids to sit together!
Report a concern   December 27, 2017 — Rated 10 out of 10 by C.C. Santikos Embassy
What did you like about your Santikos experience?

I love your theaters!

Report a concern   December 27, 2017 — Rated 10 out of 10 by S.E. Santikos Embassy
What did you like about your Santikos experience?

Theater was nice, great sound excellent seating.
Report a concern   December 27, 2017 — Rated 10 out of 10 by B.T. Santikos Embassy
What did you like about your Santikos experience?

Loved the recliner seats and the friendly customer service when I picked up my free birthday ticket!
Report a concern   December 27, 2017 — Rated 10 out of 10 by V.H. Santikos Embassy
What did you like about your Santikos experience?

Love Santikos! Keep up the good work.

Report a concern   December 27, 2017 — Rated 9 out of 10 by J.R. Santikos Embassy
What did you like about your Santikos experience?

Staff was friendly, the pretzel was really delicious.
I did have problems selecting my seats on the website and had to go to the kiosk which was okay but by the time I got their I didn’t get the seats I wanted and I had to pay more for the tickets.
Also it would be nice if at the kiosk you can enter your rewards info using your phone number or email. I only saw the option to swipe a card that apparently does not exist.

Report a concern   December 26, 2017 — Rated 10 out of 10 by D.P. Santikos Embassy
What did you like about your Santikos experience?

I like the comfortable seats and legroom in the theaters.

Report a concern   December 23, 2017 — Rated 10 out of 10 by A.G. Santikos Embassy
What did you like about your Santikos experience?

Great chairs. Love the preselected seats.

Report a concern   December 23, 2017 — Rated 10 out of 10 by K.L. Santikos Embassy
What did you like about your Santikos experience?

The beautiful interior design is warm and inviting with interesting displays. The lobby, hallways and bathrooms are kept nice and clean. It's easy to get your snacks and drinks - even easier to get refills. But the best part is the terrific customer service and uplifting attitude of the employees. They set the positive tone that somehow translates to the guests, who also seem to behave more pleasantly than I've seen in other movie theaters. We go out of our way to visit this particular location. The Embassy is our Go-To family theater because we know it's a great experience EVERY time!
Report a concern   December 22, 2017 — Rated 10 out of 10 by D.H. Santikos Embassy
What did you like about your Santikos experience?

Our loyalty account is my wife's numberPhone number removed669. We took my in-laws who are in there eighties to see Coco. They rarely get out. My wife and I go to Embassy and Bijou nearly weekly, sometimes watching more than one movie in one visit. If you have another customer that watches more movies and Santikos I would be surprised. On Wednesday, the POS was having problems. Initially the sales clerk then Isla said my wife's card was not going through. So I said use my card and then the same problem continued and I knew there was plenty of money on the card. They determined that the POS was the problem not our cards however I am writing this because I was charged $185 for my visit on my checking acct card. I purchased two beers, two hotdogs, two cali burgers, a large popcorn, and two large drinks. I do not believe that should amount to $185. Somehow I was overcharged and apparently when my card was being swiped and they assumed it was not going through, it did. I have been a loyal and constant customer since I moved here in 2004. I do not know if you can research this but I know I was way overcharged. I wish I remembered the young man's name who politely have me coupons for the length of my transaction but I still overpayed. Please respond with a reasonable resolution. We respect and love the Santikos organization and personnel who have served us for so many years and visits
Report a concern   December 22, 2017 — Rated 10 out of 10 by M.L.M. Santikos Embassy
What did you like about your Santikos experience?

Friendly working staff although the male managers could use training on smiling

Report a concern   December 22, 2017 — Rated 10 out of 10 by W.S. Santikos Embassy
What did you like about your Santikos experience?

I love the recliner chairs, the dining options, and of course the Icee's!
Report a concern   December 21, 2017 — Rated 10 out of 10 by D.T. Santikos Embassy
What did you like about your Santikos experience?

Easy to use and very convenient

Report a concern   December 21, 2017 — Rated 10 out of 10 by G.D. Santikos Embassy
What did you like about your Santikos experience?

Great employees and awesome managemen

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