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Guest Testimonials
Outstanding
I go to Palladium weekly. Love theatre and staff, but having the Icee machines out of service more often than not and then small popcorn cups only available this week is a big negative.
Hate having to pay 15-20% of the price of the ticket to be able to reserve online.
New point system is more complicated and of less value than the previous one.
Great customer service
Film reel quality, comfortable seating, large enough screens and auditoriums, a Rewards program that is actually worth it, great food and drink service, and a happy atmosphere all-around. Could update the restrooms tho but that doesn't really factor into my experience.
The seating and sound system
It’s always nice to go in to a nice clean movie theatre.
Greeter always nice. Concession stand Assitant was also very pleasant.
Theatre was clean and well kept.
It’s was great
Santikos is my favorite overall ! I never go to any other theaters !
It's clean, comfortable, and the staff are friendly.
The theater is always clean, organized and pleasant to attend movie viewings.
Amazing customer service, food and screens
It’s always nice
I always enjoy my experiences at the Palladium but if I don't it is nice to see how amazing the staff handles problems. I know they can't fix it if I don't say something. The management does a wonderful job working with customers. Thank you for being such a fun and great place to relax and enjoy a little down time with the family. It means a lot now adays.
Customer service and clean
I hadn’t been to the imax in a while and I remember why. The seats are too close together and they don’t recline. Definitely never going again.
The service was great!
Always a pleasure to go to the Palladium.
Concessions were very quick and helpful. I noticed several trays on the chairs need to be updated. They are pealing and could cause damage to clothes.
I LOVED THIS THEATRE
Love the recliner seats! Overall clean atmosphere that is very enjoyable for the movie experience.
Friendly staff and variety of snack options.
Clean theater, big screen, clear picture and sound, hot dog bun was just a tad stale
Great customer service
Getting your own drinks
All
It’s clean and nice but womens bathroom needs work. Toilet paper dispenser broken, no paper towels or enough hand drying stations. Water comes up at high pressure and sprayed everything
Loved the VIP theaters!!!!!
The ease of buying tickets, easy seating and comfort.
Pleasant experience

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