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Guest Testimonials
Very nice and clean. Excellent service
Clean, friendly staff and always a great experience!
Love the reserved and reclining seats. Great experience.
I like the comfort of reclining seats and availability to reserve ahead.
I had an issue with my service, and Edward Cortez contact me right away, and asked me what he could do to make my next experience better. He assured me that the problem was resolved. I love The Palladium and am so happy to see such great customer service!
I love the recliner seats
Dylan helped me out in the cafe and I saw him helping concessions as well!
Hello I made a complaint just a couple of days ago about a recent bad experience and Edward Cortez contacted me to see what he could do to help me. He did indeed address my concerns very quickly and I am very grateful for that. He has proven that Santikos really does care about its patrons and goes above and beyond to address concerns. Thank you!! Have been a loyal customer for many years and love this company!
Ruby Buentello
I had an issue at Palladium a few weeks ago and mr Cortez and his team promptly resolved it! Very professional and thank you!
JM
You guys are great!
Staff was extremely friendly. Theater was clean and the seats were comfortable.
The sitting and the cinema in general
Good service and cleanliness
Great Customer service
Best theater only thing is kitchen where pizza is held had flies on them.
It is a nice theater with great seating in the theater we were using. The concession line wasn’t very organized and the drink/butter station was too small but not huge detractors from the overall experience. We did not use the VIP section, bars or restaurants.
The seats were so comfortable and the popcorn was a nice touch
Comfortable and clean
I enjoyed the amenities of the location: self-service refillable soda and reclining chairs.
The seating is awesome!
Theater is kept clean. There wasn’t long lines for concessions. The employees we interacted with were friendly and helpful.
Everything!
Awesome service all the time
Best seats, concessions, facility
Clean facility, friendly staff, and good food.
Popcorn is so good! Theaters are clean and chairs are comfortable. We love Palladium!
I like the recliners and the sound systems especially the sound in the VIP theatres.
Love the recliner seating and seat trays. Very nice theatre.
Everything

This lady named Gene/Jene with white/blonde hair cleaning theatre 16 for the 3:55pm showing of Aladdin on 6/22 helped me find my phone which had slipped out of my pocket to the side of the recliner. She went above & beyond trying to get it & honorably declined a tip. Kudos for her! Thank you so much. She’s one of the reasons I love coming to the Palladium.