Guest Testimonials
It is very nice but the bathrooms needed to be cleaned.
I always like everything when I go to the Grand 16…..from the staff to the ticket prices, the concessions, etc. Everyone is always so helpful, kind, and courteous and I go very often. I am the right person to ask for a good survey!
Cleanliness, numerous showtimes, and price.
friendly, comfortable
Very wonderful experience
Great staff and experience. I've been to several theaters and Santikos is the best.
Clean
Very nice theater
I grew up going to the Mayan Palace…even before it was called the Mayan! Over the years, even with the changes and remolding, they’re made it feel like home and a good environment inside to enjoy a night at the movies with my own kids now that I’m grown up! I’ve never had any issues with employees or cleanliness! We love the Mayan
Great customer service greeted with a smile and was always treated like family
Very clean and comfortable seats!
Clean, updated atmosphere.
Recliners are comfortable. Popcorn was good.
My one complaint is in regard to the temperature. It was freezing in there and wish I had brought a blanket.
Even the small theater had reclining chairs. Pretty awesome
Nice theatre. Current movies playing and staff very friendly.
Very nice and confortable place.
Fast service, friendly and clean.
Great experience
Ordered tickets online with my account which was very easy to set up. Clean facilities. A bit too cold for me and the seats are starting to get a bit tired but overall a great place to watch a movie. 🍿 was delicious
Clean theater personable staff
Thank you Santikos and the Alexandria Grand Staff for making this event a great one for our students. They enjoyed it greatly and I am sure they will spread the word to fellow students. Everything was prepared and ready when we arrived. We will definitely be back!
Awesome
Very polite staff great movie times
Clean and friendly atmosphere.
Comfortable
Santikos has extremely comfortable theater seats, with great sound systems and large screens.
Employees are friendly.
Restrooms are large and are clean.
Free refills in popcorn and soft drinks.
AAAAAAA+++++++++
The seating the customer service and over all just a good experience
Seating very comfortable
The environment is so nice
Cleanliness helpful