Client Testimonials
I had a new massage person yesterday and she was great!
Great customer service and Analee is an excellent massage therapist.
It was my very first massage and it was wonderful! My massage therapist Milo took care in making sure I understood the process and was good with the pressure used. Enjoyed it so much scheduled my next one before I left!
Excellent experience. Very professional.
Tess listens to my needs and provides relief. It is always an exceptional experience.
Melanie is the absolute BEST
Michelle is wonderful therapist, providing a therapeutic and relaxing massage
"Amazing experience! Staff was friendly and helpful from the start. Raul made the whole process comfortable. Top-notch service, I'll be back!".
I always had very tight shoulder and neck muscle. It is essential for me to get massage frequently. It does a great job for me.
Always love the place, atmosphere and the massages are always great and just what I need :)
we want to compliment both the reception staff, and staff members such as Abbey, Halley, Joanne , Marci etc. Professional, kind, courteous, kind, very client care..
The friendliness of the staff and the calming atmosphere.
Heather was fantastic! Well trained and seemed to instinctively know how to fix underlying cause of back tightness!
Katie was great! She focused on the areas that I told her were bugging me. I will say it’s been 2 days since my massage and I am pain free and my muscle no longer feel tight.
I love how comfortable and professional it is. The massage is always a great experience too. I love the staff really warm and friendly. Place is really clean.
Lots of massage therapists to choose from, great hours.
The therapist Eileen was very talented. And she used a few hot towels that was a nice touch. Service staff member was very nice too.
Excellent massage therapist; friendly, helpful front desk staff.
Every thing. Check in/out staff are friendly, my service was amazing as always.
Staff very nice, options on add ons and consistent
Jack was fantastic. Provided a relaxing and comfortable environment. Left the massage and immediately called my mom to get a massage from him.
Wonderful experience. The space is beautiful and the staff incredibly welcoming. Mel was my therapist and gave the perfect balance of feel good versus actually helping my body. The option to add tip at checkout for those of us who don’t carry cash is a nice perk too. Highly recommend the whole experience.
I love the atmosphere, therapist and of course them massages!
Great location and parking, welcoming staff, calm environment, excellent therapists. I always feel like I can take on the world after a visit to Elements. Thanks for getting me in same day.
Reception staff is friendly, Bill is great.
Scheduling appointments are easy, the staff is friendly and helpful and our massage tech Belina is amazing.
Zac's perceptive hands and knowledge of the musculoskeletal system makes him the best massage therapist I've ever had. He listens to what I need and addresses every issue. I always leave feeling so much better. So grateful to have found him!
Friendly service and excellent therapist
All the staff are friendly and provide great customer service. It is a relaxing atmosphere from the moment you walk in. I have been a customer for nearly two years now, and plan to continue.
Excellent facility. Clean, comfortable and relaxing. Easy scheduling and great hours. Veronica is a wonderful massage therapist. Always a great experience @ Elements Massage Western Springs.