Client Testimonials
Relaxing
Low-key, relaxed and professional atmosphere with highly skilled therapists.
The quality of the service valeri. Is the best therapist the clean of the facility and the receptionist personnel is so helpful and ptofecional
Your facility is beautiful. Very relaxing. Your service quality depends very much on who you get.
My favorite provider is Nikki. Second is Mr. Kelly. I recently seem to have experienced a mix-up. I didn't want to wait a week or two for either of them to be available, and I thought I booked with "Joy". I was surprised when Joy was a man (no big deal, just not a common name for a man) and had a massage. It was mediocre at best.
I did ask for firm pressure - which I got. But the pressure was mostly elbows. Which, as you can imagine, isn't as enjoyable as thumbs or even the heels of hands.
That said, I booked another massage yesterday. Two people were available for the time slot when I booked it. Joy and Albert. I picked Albert because I didn't want to get "Joy" again. So I am not sure whether the providers were switched on me, or if this was an error on my part. I even asked at the desk afterward, and the desk person said I had Albert last time, too. In any event, I was disappointed. It was much the same except...
This time it was a 90-minute full body! It started four minutes late and ended six minutes early (3:04 / 4:24). And after I flipped over onto my back, he didn't massage my arms.
The entire massage was clunky - he kept moving his chair - and when he would move, it would hit the bottom of the massage table - jarring - that sort of thing. Just not the standard I am sure you would like to uphold. And the end ... LOL - both times.... he turned up the lights and said, "That's it for today" - and walked out. Maybe I sound like a jerk (I like to think I am not), but it was so abrupt that it actually startled me. Anyway - thought you might like to know. Sincerely, Name removed
Clean, professional, but friendly.
Derrick is who I use and he’s been great.
Mary is always welcoming when I come for my appointments and makes sure everything is set for the next visit. Brian is an excellent therapist, thorough and adjust as needed.
Professional and excellent explanation regarding my pain points.
Staff was very friendly and welcoming. Massage therapist was experienced and made sure i was comfortable at all times.
Very friendly staff. They make you feel welcome the minute you walk in the door. They are very attentive to any needs you might have.
Every massage has been excellent!!
Excellent Customer Service, Amazing Massages, Facials and Stretch Services! I always feel like a VIP at the Desert Ridge Location! 10/10 recommend!
Best massge in Issaquah!!
I have been seeing Arina for over 5 years and she is fantastic!
First time visit for me, provider was extremely nice and professional which helped calm my nerves going in. I mentioned it may be months before I go back, however, after feeling the difference it makes it may definitely be sooner. Thank you!
Ease of scheduling and availability. Staff is always so kind and communicate if there are any issues with my appointment.
I went there twice & both times my therapist was different but both are really good. I loved it both times. The receptionist was also very helpful.
Professional, comfortable, relaxing, and clean
Angel’s friendliness and care!
Everything about Elements Massage is wonderful. It's always welcoming when I come in, and I appreciate the complimentary coconut water. Jansen is the best massage therapist I have ever had, I continue to go monthly for my own self care. Would highly recommend Elements Massage!
It was a great day experience at Elements Boulder
The professionalism, the dedication and integrity.
Kate is an outstanding massage therapist.
Derek was great and very cognizant of my recent injury and his therapeutic massage was good for my healing process.
Karia is the most amazing masseuse all time! Really helped my shoulder and overall health. 10/10
Great staff, friendly...clean environment, very professional and relaxing.
Fantastic massage therapist. Kind of surprised by how expensive the cupping and 90 min treatment was. Perhaps discounts on add ons for members would be nice?!
Close to home
Great staff!
The girls at the front desk are so on top of who’s who and greets me every time. My massage therapist was not able to make my Saturday appointment. They promptly got me an appointment for the next day. Marcus was a great therapist !!!
Great service, great professional work, very clean and hygienic clinic.
I appreciate the convenience of being able to book several appointments months ahead of time. Lesley has been fantastic! She addresses all of my needs for the specific visit and I feel rejuvenated each and every time!
It’s always been a pleasurable experience and enjoy the times I have gone to get a massage. They all vary so you have to find the one that best suits your needs.