based on 7314 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your estimate was unreasonably high. I got another quote that was 1/3 the price.
Scott did a very great job. He was neat and cleaned up after the job. Not many would do that.
The estimator was certainly friendly enough. The estimate was astronomical! Approximately 45 minute to 1 hour job estimated at $850.00, holy crap! The next day I found a company who performed the repair on the spot for $100.00. I gave them extra for lunch. I had told your estimator that if they didn't want to do the job because it was too small, I would understand that. The company that actually performed the repair was here for about 40 minutes.
Showed up for small estimate/job with good service and work performed
So far I liked that I had prompt response to my request for an Estimate. I haven't decided to go with your company yet though, as I'm waiting for other estimates from other contractors.
Fast courteous and willing to work w customer
No one showed up!!!
Patience, commitment to customer service
1st appointment no show, called same woman who booked appt said wasn't on schedule. But had email. Gave another chance explained I was available ony from 10-11:30 . Said ok 10 then told me 10-1 on email. . Sorry but that wasn't satisfactory for me
Very knowledgeable
Was scheduled am estimate for Tuesday, May 30 @ 2:30-4:00. No call, no show. I never deal with incompetence. A call would have been appreciated.
Really great service
The cost of the project is extremely high. I can Purchase a new fence instead of having the work done.
I think the pricing is a little hidden because I couldn’t get a line item estimate.
I also wish to eliminate the fence gates and add a new shower door.
The project was well above my budget.
Bruce was very knowledgeable and professional.
Schedule to have some one come
Out for a estimate to stain and seal
My fence. Set up a date and time but no one ever showed up or a phone call. No call no
Show from an established company is pathetic.
No.
The personal and informative way the information was presented.
Not really just got some one else
Did not show up for appt that was scheduled more like Han a week prior.
Have the project manager on sight at the time of repair or restoration. Get a complete and accurate quote.
Although the contractor was very nice; the quote that I received was excessive for the scope of work to be done. If this is how your contractors price their work, i will not be using this service again to find my service providers.
I understand everyone needs to make profit but when a company quotes a price a realize costumer is shocked over it Then I receive a reduced quote it’s like buying a used car
Remember when salesmen had go check with manager.
The product.
However the timing and the price is a concern
Seems to be ok
Quality of product and excellent staff.
Great customer service!!
Promptness and courteous
I just felt like it could have been better More details on how they was gonna do the work And what we needed to do