Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   December 13, 2020 — Rated 10 out of 10 by Gregory Lee Zerorez Charlotte
What do you like about our products and services?

The service was excellent. I didn't think the carpet was going to come out that good. Excellent job.

Report a concern   December 12, 2020 — Rated 10 out of 10 by Allison Grace Zerorez Charlotte
What do you like about our products and services?

There was no harsh smell and no leftover residue. I was worried about that with my older dog but didn’t have to be concerned. Technician was so nice, friendly, knowledgeable, efficient and professional. And the work was fantastic. I had a lot of carpet and furniture stains from muddy paws and they cleaned up beautifully. I’ve already recommended you to a friend and will continue to do so. Excellent service.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Gary Patterson Zerorez Charlotte
What do you like about our products and services?

The technician was very professional, new his job well and was friendly. He did a great job.

Report a concern   December 10, 2020 — Rated 10 out of 10 by P.M. Zerorez Charlotte
What do you like about our products and services?

Service rep was very timely, courteous and progessional

Report a concern   December 10, 2020 — Rated 10 out of 10 by D.A. Zerorez Charlotte
What do you like about our products and services?

Great customer service. The technician is thorough, extremely polite and helpful.

Report a concern   December 9, 2020 — Rated 10 out of 10 by D.K. Zerorez Charlotte
What do you like about our products and services?

The technician was super friendly, polite and did a great job!
The rugs and chairs look amazing.
We will definitely be calling you again, the next time we need the carpets cleaned!

Report a concern   December 7, 2020 — Rated 10 out of 10 by Sandra Hattendorf Zerorez Charlotte
What do you like about our products and services?

I do not usually make it a priority to provide reviews but had to with this experience. Before the cleaning tools even came out, my entire family was completely 'in love' with the two great guys from Zerorez that came to our house to do the job. They showed up on time, clean, polite - and one was wearing a Steelers mask, which meant he clearly had great taste.

In all seriousness, as they looked around our home before starting the work, they were absolute professionals. I was shocked by how strongly they advocated for their company and the products offered. Every company wants employee advocates like that, and it was refreshing to experience. They gave us tips about cleaning and were upfront about spots that may not come clean and why.

They also talked and joked with my kids, who have been missing "adult contact" during the pandemic. My boys had a great time talking about football and want Art and Elton (oh gosh, I'm worried I have that wrong now, please forgive me if I do) to come back and hang out.

The guys were also FAST and CRAZY CLEAN as they picked up.

Oh, and our house is much cleaner now! I guess that's why I called in the first place. The best part is that it's the first time we did grout cleaning. My floors look amazing, so that has to be a regular thing from now on.

Give those guys a raise! Thank you!

Report a concern   December 7, 2020 — Rated 10 out of 10 by Lori Wallace Zerorez Charlotte
What do you like about our products and services?

Effective, value, competent technician and could get an appt quickly

Report a concern   December 6, 2020 — Rated 10 out of 10 by T.C. Zerorez Charlotte
What do you like about our products and services?

The tech that came to my home was the original tech. He took good care of me, made it right! Thank you so very much for making sure I was taken care of and pleased with the service! I have you guys locked in my contacts for future services! Merry Christmas!

Report a concern   December 6, 2020 — Rated 10 out of 10 by T.M. Zerorez Charlotte
What do you like about our products and services?

Our rep was very informative, knowledgeable, and courteous.

Report a concern   December 6, 2020 — Rated 10 out of 10 by V.W. Zerorez Charlotte
What do you like about our products and services?

He was wonderful and very helpful.

Report a concern   December 4, 2020 — Rated 10 out of 10 by Claudia Milton Zerorez Charlotte
What do you like about our products and services?

Art Jones was polite, respectful, courteous. He arrive before the appointment time. Took his time clean my carpet. I love how my carpet look. 100% better then Stanley streamers

Report a concern   December 4, 2020 — Rated 10 out of 10 by D.D. Zerorez Charlotte
What do you like about our products and services?

Professional work and on time.

Report a concern   December 3, 2020 — Rated 10 out of 10 by Gabrielle & Seth Clossman Zerorez Charlotte
What do you like about our products and services?

Working with Zerorez for the third time was an excellent experience. My husband and I have just bought a new home and we knew we wanted to not only clean BUT sanitize it thoroughly. The technicians were thorough and even included a bacteria elimination treatment.

Report a concern   December 3, 2020 — Rated 10 out of 10 by B.L. Zerorez Charlotte
What do you like about our products and services?

First of all my tech that day was extremely friendly, courteous and professional. I think his name is Jay. The carpets came out so nice and I definitely noticed a difference from the before and after. It was my mom's place and needed have the carpets cleaned before the new people moved in. I told my husband that we need to do our home and I can't wait!!!

Report a concern   December 3, 2020 — Rated 10 out of 10 by Sabre Norris Zerorez Charlotte
What do you like about our products and services?

My technician said there was a 7 day deal, where you guys would come back out to re-do a spot? If so I have one spot on my stairs that needs more attention.

However, the tech was GREAT, friendly, prompt, courteous, and very knowledgeable. Also the products were almost odor free, and my carpet wasn't soaking wet when he finished.

Report a concern   December 3, 2020 — Rated 10 out of 10 by Jan Bleakney Zerorez Charlotte
What do you like about our products and services?

Service personnel was extremely professional and very articulate in support of your product. You need to keep him onboard

Report a concern   December 3, 2020 — Rated 10 out of 10 by Henry Wein Zerorez Charlotte
What do you like about our products and services?

Jackson was a true professional, He was polite and friendly and did a thorough job on our carpet cleaning needs.

Report a concern   December 2, 2020 — Rated 9 out of 10 by B.M. Zerorez Charlotte
What do you like about our products and services?

When I had a problem with the initial service you all were quick to rectify the problem.

Report a concern   December 2, 2020 — Rated 10 out of 10 by G.E. Zerorez Charlotte
What do you like about our products and services?

Always have a friendly and informed worker that comes.

Report a concern   December 1, 2020 — Rated 10 out of 10 by R.R. Zerorez Charlotte
What do you like about our products and services?

Excellent customer service! My carpet looks amazing!

Report a concern   November 30, 2020 — Rated 10 out of 10 by N.H. Zerorez Charlotte
What do you like about our products and services?

I am overall very happy with the services we received from Zerorez. Our Tech was fantastic and so helpful. I never knew our carpets could look so clean. The only thing is I wish I would have done the level 2 pet treatment because although level 1 took care of like 99% of it I still notice a slight smell. I will definitely book with yall again in the future.

Report a concern   November 29, 2020 — Rated 10 out of 10 by Teresa Foster Zerorez Charlotte
What do you like about our products and services?

Great service & loving my clean carpets
Technician was very respectful & helpful
He did a fantastic job!!

Report a concern   November 29, 2020 — Rated 10 out of 10 by J.L.G. Zerorez Charlotte
What do you like about our products and services?

Art was very professional in his attire, presentation, service and Covid precautions. He did an excellent job in revitalizing our sectional sofa, chair and area rug. These items, particularly the sofa, had a lot of water stains from spilled beverages.

Excellent service.

Report a concern   November 28, 2020 — Rated 10 out of 10 by S.P. Zerorez Charlotte
What do you like about our products and services?

I liked their professionalism and felt they did a really nice job.

Report a concern   November 28, 2020 — Rated 10 out of 10 by C.W. Zerorez Charlotte
What do you like about our products and services?

Carpets look new after cleaning and dry quickly.

Report a concern   November 28, 2020 — Rated 10 out of 10 by Kristine Butler Zerorez Charlotte
What do you like about our products and services?

Convenience of scheduling, friendly and attentive staff.

Report a concern   November 27, 2020 — Rated 9 out of 10 by J.B. Zerorez Charlotte
What do you like about our products and services?

The customer service was outstanding. That’s what separated or put Zerorez over the top against the rest of the competition.

Report a concern   November 25, 2020 — Rated 9 out of 10 by E.F. Zerorez Charlotte
What do you like about our products and services?

Great clean and service crew

Report a concern   November 25, 2020 — Rated 10 out of 10 by N.W. Zerorez Charlotte
What do you like about our products and services?

Great job getting all the little stains out of my carpets


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