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Client Testimonials
The whole process with Zerorez was very professional from calling for general info to the technician who came to my house and cleaned the carpet. I am very satisfied with this company and their customer service and believe me I don't say that about many companies. I highly recommend Zerorez.
No strong smell and the quick drying.
Service tech was great.
No residue on the carpet. Looks like new. Young man that cleaned my carpets was very courteous and professional. He was knowledgeable and knew all about his product and business. I was most impressed and would recommend their service to everyone. Not one complaint! Only praise!
The quality of the cleaning job was far better than others we have used. Technician was
knowledgeable and very courteous. The price was excellent.
Zerorez did a nice job on our carpet which is very light and was very stained.
Very impressed with the "empowered water"
Cleaned carpet better then competitor
My carpet looked awesome! But there were a few spots still there and I knew some that were just not going to be able to come out.
Kevin worked his butt of to make sure everything was perfect and we were satisfied. Great product and customer service. We will use Zerorez again and highly recommend to anyone.
Very knowledgeable courteous and professional
Clean, clear, fast
The whole experience was great. Kind customer service over the phone, quick cleaning, and was not pressured to purchase pet removal, which is something I wasn't sure I'd need. My carpet looks and smells amazing!
No chemicals. No crunchy carpet afterwards.
They worked rapidly and did a good job. The carpets are the cleanest they have been since they were installed. Only some of the fringe areas are still dark.
The GREAT cleaning I get for my carpets and the WONDERFUL people you have working for you!
What I DID NOT LIKE - I called and asked the woman who answered the phone, to price-downstairs - Front room, Living Room, Dining Room, and Stairs, Hall and 3 Bedrooms upstairs. When the service tech arrived, my husband was there and determined he was missing a bedroom, on the service request which was added. My husband left and when I arrived 2 hours later when the job was completed, I walked the house with the service tech. The stairs were not cleaned. He looked on his service list and they were not listed. This is a home that we are listing for sale and needed the rugs CLEANED! ALL OF THEM!!! It was not the techs fault. He showed me what was on the list and the original list was missing one bedroom and the stairs!
Rugs looked good but was not impressed with the overall "SERVICE". Either she did not listen to what I was saying or she forgot(?) to list all the items I asked for.
The technician, Adrian, was very polite and professional. My carpets were left very clean and fresh. The only negative part of the experience was that Adrian was working alone. I have used Stanley Steemer for years, and they have always sent 2 technicians, and the process has been more efficient with one technician moving furniture while the other cleans. The service with zerorez took twice as long and I had to help move furniture. Still, all in all a very good carpet cleaning experience!
Professional employees, products really work. Carpet feels and look like new!
I can not believe how good my carpet looks after the cleaning that Zerorez did! With 4 kids and 2 dogs, I was sure that cleaning the carpet would be a futile cause - but it looks brand new! They did a great job, and I will certainly recommend them to anyone who needs their carpets cleaned.
Great service and carpets look great
Great service!
Very pleased with outcome.
My carpet looks fabulous compared to before! Kevin was very nice and thorough. He was upfront and reviewed charges before he began.
The carpet cleaning service phenomenal. The representative was punctual and professional. He was able to remove stains and odors that my personal cleaner or that the apartment complex appointed cleaners were not. It has been a week since the cleaning and the carpet is still fresh and clean.
Great job at a great price
Art does a wonderful job cleaning carpets and going the extra mile to help customers!
Showed up on time, friendly, did work quickly
Fast, friendly. Prompt
Excellent job removing food and pet stains from carpet
The rep (Anhtony) was very nice, knowledgeable, and courteous
They're fabulous! Works great!
Awesome
Great service and product. Called the morning of service, showed up on time, provided friendly and efficient service. Carpet looks great! What else can you ask for?