What our clients think of us!

Jocelyn is amazing.

Don't know you yet

Because this service was urgent and emergent I was not able to have much in the way of continuity of care. Some of the providers were better than others On later research I found the rates and special conditions (Covid Care) were much higher than other agencies. Your agency was highly recommended and as I was very ill I went with the recommendation my friend made. I was especially unhappy with your agency's view on protection for your staff. I am also receiving care through another agency contracted out through Home Care with Alberta Health Services. As I didn't know at the time I could have privately paid to increase my care care through them. I was ill and did not have the time or energy to research this option. The staff at the other agency always came with proper PPE, and in conversation with the agency their rates were considerably lower than yours and they would not have charged an addition amount when I was Covid positive. I was also very unhappy that many of the concerns that were brought forward to your office were not addressed. Many times I received different information from different information from the different office staff. I do acknowledge that the care was over the Christmas holidays which made things more difficult. The online application was very user unfriendly. I am still scheduled to have an appointment for transportation to a medical appointment, but will be looking into other options for this. Based on this experience I am unable to give a higher rating.

Quick response to our short notice care needs, well informed and capable and compassionate caregivers.

Not every one would be able to afford the rates other than that you have a good service.

The health care aids are heplful and conscientious and caring.

The care seems good. Inability to fill schedule, one nurse has no vehicle so we have to transport her back and forth to hotel.

The nurses were very good

Our care giver has been with us for a year and still has no benefits or any pay increases. I'm the the Big Corps. can spare a small bit of change from their pockets to make life more comfortable for their employees.

The Cost.

Great customer service

Reliable

Always there. Great service

I am so very pleased with the care that I get from both my workers

I’m from out of town and when travelling in arrangements are easy to make and confirm for my homecare needs

So happy with Edilyn! She is such a great help and so good to have for conversation and help with walking, groceries, etc.

Nursing was terrific, had good comments from the people they saw. Did not give higher because unfortunately they were not able to fill some of the shifts due to illness. Otherwise the service was wonderful.

Consistent service since the beginning. Same care provider for the last 4 years. Very happy with them

some of the people sent were nice then there were the ones who knew my husband smoked told them at the beginning before anyone came and then dropped him like a hot potato so no I would not reccomend

Although the nurse is wonderful and very professional I feel the company like other large companies have a communication problem.

Very people

i am Recently, now,very happy to have a great caregiver from nurse next door. i have been cared for since 2007, when after having a major stroke that left my left side paralysed, I could no longer care for myself completely, therefore needing help from HOMECARE SERVICES FOR THE PAST 16 years, I have experienced many different care givers! Some great, some.. not so….good, but my service from NURSE NEXT DOOR HAS BEEN VERY GOOD ! .. the caregiver comes every day and she has been constant for over a week now,which I truly appreciate, and it has made life easier and happier by not always starting each session with instructions and teaching someone new which is always frustrating for both parties! MANY THANKS TO NURSE NEXT DOOR FOR SCHEDULING A CONSISTENT CAREGIVER FOR ME, ITS A GREAT RELIEF KNOWING WHO WILL BE HERE IN THE MORNING,!

Best…C.

U guys were only there for a short time but very satisfied

Dependable, qualified nurses and excellent administration. Always someone to call for help.

We are very pleased with the visit.

The registered nurse knew nothing. I could list so many things in this space that gave her a huge fail. I couldn’t begin to believe she could help someone that truly need assistance.

I had 2 workers. One was great and one was terrible

The service I have received the last 2 outings have been excellent.

One gal was not good !

nurse next door has been good to me