What our clients think of us!

It was interesting that it was reported from the school that when the Nurse arrived they were not aware of what they were there to provide the school with.

Good servie

Respect , hardworking, ontime;…

All of your nurses gave me the feeling of comfort and safety at night after being at home after major surgery.

The caregiver for my mom was very lovely to speak on the phone with. She called me a couple of times to ensure that she got my mom to her correct location. The Kay Edmonton clinic is huge and she didn't hesitate to reach out to me. She was concerned with funds not adding up following the outing (as cash was supplied for the cab driver and a tip was encouraged too which was followed through). There was no mistake with the remaining funds. I felt my mom was safe and communication lines were open.

The care designer was very kind and courteous.

Some money was unaccounted for.

The nurse Perdita was very knowledgeable. She was always on time and took good care of the patient.

Very responsive, great service.

i got a very nice lady to help me.

We had three(3) caregivers in 4 days, with a mixed bag of experience (Learning curve !!!).

(1)The first one did not seem to have much experience and had to be taught every little detail. Not a self-starter. When not working she just sat down on the sofa and said nothing. She seemed unfamiliar with dishwasxhe, stove and dryer. Left wet laundry.

(2)The second caregiver was ok and followed our guidance.

(3)The third caregiver was good, a self-starter, who knew her way around the house and knew what needed to be done.
Work hours were: (1) 11.00 -1400; (2) 10.30 - 13.30; (3) (3) 10.00 - 13,00
We felt that this arrangement, while interesting, did not suit our circumstances. In consequence, we decided to engage a live-in cargiver.

Service provider did a great job. It was smooth.

Very friendly staff.

Very easy to work with, and the coordinator keeps in close contact to ensure things are running smoothly!

Not professional at all, cancel visits at the last moments

Great customer service from Chelsea.

Nurse Next Door has always provided wonderful, caring and honest caregivers and provide exceptional service and communication.

thank you so much!

your continuous efforts to find caseworkers

The nurses are very pleasant and efficient.

My assumption was that the nurses would come prepared for $80/hr. I had to provide them with gloves, first aid kit for minor infection. Also, I was told we had to call in for my mother in law when she wasn’t feeling well.
The service has been amazing other than that, the nurses and customer service have been so helpful at all times of day!

Service, communication, and compassion in a professional manner!

They responded quick on my request and update it, their workers are experience too.

Nafisa was great!
We would love to have her assist mom again.

You have taken fantastic care of us. Every person goes above and beyond and beyond to care for their patients.

My care taker was professional, prompt and very pleasant.
All my questions ere answered prior to my procedure ND I felt assured that things would go well for me with this company. Thank you all so much.

Everyone of the nurses were wonderful and they couldn’t do enough for me , they made my stay after the surgery much comforting and I would recommend them to everyone going through a hard time

Not following care plan and poor communications.

Superior interface between clinical/nursing client manager, scheduling nurse care providers and facilitating on line and phone communications in support of client. Personal care nurses are exceptionally caring and positive advocates fur the care of clients - the elderly are well served and cared for with skill and compassion. Kudos!

because its a needed service, and nurse next door is the only one i know offering it.

Consistency, reliability and trustworthy